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Performance, Brainstorming & Tuning Talk about modifications, or anything else associated with performance enhancements. Have a new idea for performance/reliability? Post it here. No idea is stupid! (please use Detailing and Appearance for cosmetic ideas)

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Old 04-18-2006, 06:14 PM   #1
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is anyone here firmiliar w/ a steve from DHP in kentucy? i sent my PCM to them @ two weeks ago and its still not back. last week the guy from 3800performance that is handling this situation for me said that steve was in the hospital. i've e-mailed a couple of times w/ no response. do any of you know if this guy is alright or if he'* still in the hospital?
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Old 04-18-2006, 09:32 PM   #2
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He seems to be back in action but I would expect there'* some sort of backlog at the moment.

Cheers,
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Old 04-19-2006, 01:25 AM   #3
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my buddy sent for a DHP pcm and waited a month, after nothing received he canceled the order with crushed spirits
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Old 04-19-2006, 02:23 AM   #4
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I ordered a DHP PCM back in Nov time frame, took about a months time before I got mine in the mail. Was in contact with DHP on the east side of the state about it and they were somewhat backlogged then, so now, I dunno.
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Old 04-20-2006, 01:53 PM   #5
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yeah steve, the programmer, outa the hospital. my guy, robert, from 3800performance gave me a call the other day and told me that steve was waiting on some knida file for my car . i swear, if i've got to wait a month for my PCM to come back i'll f'n blow up! there'* no excuse for that at all. the stories i've just heard really scare me. since i've had my comp. gone, 100% of the people have said that DHP'* customer service blows monkey balls; "but they do do good work". i really hope my PCM comes back soon and the way i ordered it.
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Old 04-20-2006, 03:36 PM   #6
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I dont know what the difference in PCMs is but Intense PCM took 1 week to get to me and Im in Canada, that was thru easter holidays.They give email tracking, there customer service is awesome.
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Old 04-21-2006, 11:24 AM   #7
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i have to say that i'm very satisfied w/ 3800performance and what i've bought from them in the past. there customer service has been great! DHP on the other hand is proving to be quite a frustrasion. i dunno if i'll even give a ***t about my new shift points by the time it get it back. i just wanna drive my damn car. but, for $175 that bonneville had better be drasticly different when i plug that PCM back in.
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Old 04-21-2006, 02:19 PM   #8
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I ordered my Intense PCM on a Monday and received/installed it Wednesday of the same week. You could order one from Intense today and have it in two days, then cancel the order with DHP. When DHP returns your original PCM, send it back to Intense for your core refund.
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Old 04-21-2006, 02:22 PM   #9
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Quote:
Originally Posted by boostedbonnie
i have to say that i'm very satisfied w/ 3800performance and what i've bought from them in the past. there customer service has been great! DHP on the other hand is proving to be quite a frustrasion. i dunno if i'll even give a ***t about my new shift points by the time it get it back. i just wanna drive my damn car. but, for $175 that bonneville had better be drasticly different when i plug that PCM back in.
Itll be different, coupled with the pulleys, it'll be more of an aggressive car.
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