A Bad Service Department - Page 2 - GM Forum - Buick, Cadillac, Chev, Olds, GMC & Pontiac chat

2000-2005 Discuss your 2000-2005 Bonneville SE, SLE, and SSEi Please use General Chat for non-mechanical issues, and Performance and Brainstorming for improvements.

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Old 12-06-2004, 02:22 PM   #11
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I agree!
Contact GM Customer Service.
After the 3 month catalytic converter fiasco of mine,
GM is going to reimburse me 2 payments that the Bonnie was sitting at the dealers.
(Remember, I only had mine 10 days before it went to the shop for 3 months!)

The dealers may suck, but it seems that GM or Pontiac wants us to be happy!
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Old 12-11-2004, 08:25 PM   #12
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I have had very bad experience with a GM dealership. I posted some on it earlier this summer but have been so discusted since I have not shared. Now to make matter worse I have a very bazaar experience with another dealership I took the same car too. I cant go into details but a trans problem that I had was not worked on but is mysteriously gone. Ever know a car to fix itself - DOCTOR, can you spell DOCTOR ?

I know how to undo the bandaid.

Do you know that any GM dealer can type your VIn in the computor and get all its history ? Then call what ever previous dealer and get the low down on the car and YOU and your experience and history as a customer.

GM'* dealerships are one of GM'* largest problems. I asked a very good friend that runs a service shop "who hires tecs that just graduated ? " He said "not me, I wont hire those rookies " Dealerships hire them".
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