Beware - Major issues with 2021 Rear Entertainment system
#1
Beware - Major issues with 2021 Rear Entertainment system
There seems to be widespread issues (across the board) with GM rear entertainment systems in the new MY 2021 SUVs. Many individuals are experiencing connectivity issues while others just can even turn on their screens. They are basically dead. GM is aware of the issue and unfortunately do not have any fix for the problem. Customer service has been worthless. If you have any issues with your screens, MAKE SURE you carefully follow your state'* lemon laws as I am certainly not confident that the issues will be resolved. I could be wrong, but not looking good based on my research and also what I am being told by GM. Updates to follow.
#2
Senior Member
Well this sounds interesting. Have you contacted GM Care Center & filed a complaint regarding the rear entertainment center? https://www.gm.com/company/contact-us
With such a new vehicle, it may take some time for GM to sort this out & hopefully have updates/fix available.
Feel free to let us know if this issue does indeed get resolved.
With such a new vehicle, it may take some time for GM to sort this out & hopefully have updates/fix available.
Feel free to let us know if this issue does indeed get resolved.
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1997 Buick Pk Ave (Soft Ride) Suspension!
1997 Buick Pk Ave (Soft Ride) Suspension!
#3
Senior Member
True Car Nut
I'm curious how many cases we are talking about here.
#5
Well this sounds interesting. Have you contacted GM Care Center & filed a complaint regarding the rear entertainment center? https://www.gm.com/company/contact-us
With such a new vehicle, it may take some time for GM to sort this out & hopefully have updates/fix available.
Feel free to let us know if this issue does indeed get resolved.
With such a new vehicle, it may take some time for GM to sort this out & hopefully have updates/fix available.
Feel free to let us know if this issue does indeed get resolved.
#6
Senior Member
True Car Nut
Sounds like Lemon Law time.
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