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Old 01-08-2008, 08:16 PM   #1
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Default New Job Update... I Quit My McJob!

I started today with my HSN job. IT was pretty disastorus! first caller. Needed to know the order number and where to send payment. It took me 9 minutes to get it while putting her on hold to get help. 2nd caller wanted to know about a hair style on a show. 8 minutes later I still couldn't get it up. She just said she'd look it online. 3rd was the worst, I transferred her to the WRONG department, But I got her back, But somehow on 3 way with sales assist. I wanted to have sales assist up and a disconnect button popped up and I thought that would do it. Turns out it disconnected BOTH of em!!! 4th and 5th was spanish in accent so much I had to transfer them to spanish. 6th was the first one that went 100% right!! 7th wanted to know why she got a slip but doesn't remember what it was, and I had to transfer her to Customer service. That went fine.

All that in 2 hours. The training makes it look so damn easy but its abit harder than it looks.

next shift is 7-9 cst.

Wish me that it goes better... So I don't have to crawl back to McWork
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Old 01-08-2008, 08:34 PM   #2
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Just as with anything else ya just gotta get the hang of it. Good luck with it!
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Old 01-08-2008, 08:39 PM   #3
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YOU WORK AT HSN!?!?!?!

Do you get all the crazy cat ladies calling up for the faux-porcelain figurines?

oh btw, I'm sure you've seen these, but...
http://www.youtube.com/watch?v=rChjMRfi40c
http://www.youtube.com/watch?v=PWEI-5t2m54
http://www.youtube.com/watch?v=kbd2DucRe1M


Oh, and good luck, man! That job sounds much better than any McJob
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Old 01-08-2008, 08:45 PM   #4
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thanks,

Technically I don't work for HSN. I work for West which is contracted to provide quality (like I did with my first shift, not) service to HSN.

West at home is the program to allow me to do this at home.

EDIT: \/

Those videos are funny

Its been alot better than McDonalds. I mean. I work at HOME. No gas, no dumbasses to deal with in person, no one yelling at me.

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Old 01-08-2008, 08:48 PM   #5
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heh, phone jobs are hard the first time around

But you will get it
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Old 01-09-2008, 12:47 AM   #6
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whew wow this shift I had alot more calls. Thankfully more went better. Worst thing I did was transfer some people to customer service in which I actually didn't need to.

But its my first day. So I can do that
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Old 01-09-2008, 12:56 AM   #7
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so how'* the money? better than your mcjob? (I'll never get tired of adding "Mc" before anything McDonalds related )
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Old 01-09-2008, 02:06 AM   #8
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it'* $7.50 an hour. But some hours they wil up the mimimum to $8 or $9 to get u to work that hour.

And there are some special drawings if u get a compliment or work a certain hour.

Not bad so far (i'm working now and you wouldn't know it, I haven't had a call in 10 minutes!)
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Old 01-09-2008, 10:52 AM   #9
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LOL, same here!

Quick! somebody call DirecTV tech support!
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Old 01-10-2008, 12:09 PM   #10
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OH YEAH!!!

I just had a talk and I told her I was DONE! I'm not a McSlave anymore!!!!

no more greasy coating on my body, no more hands smelling like onions all the time, no more dealing with ppl in person, no more bull$#!^ hours, no more working early as hell, no more iced coffees, no more burning myself on the grill, no more " so much stress I think I might have a nervous breakdown" stress <Regarding that. I was under alot of stress alot of the last few days and it drove me to just quit today. Plain and simple I couldn't take it anymore.
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