Mouse Balls & Mouse Ball inspector
>
>I don't know how they wrote this with a straight face. This was a real memo
>sent out by IBM to its employees in all seriousness. It went to all field
>engineers about a computer peripheral problem.
>
>The author of this memo was quite genuine. The engineers rolled on the
>floor! Especially note the last couple of sentences.
>
>'If a mouse fails to operate or should it perform erratically, it may need >a
>ball replacement. Mouse balls are now available as FRU (Field Replacement
>Units). Because of the delicate nature of this procedure, a replacement of
>mouse balls should only be attempted by properly trained personnel. Before
>proceeding, determine the type of mouse balls by examining the underside of
>the mouse. Domestic balls will be larger and harder than foreign balls. >Ball
>removal procedures differ depending upon the manufacturer of the mouse.
>Foreign balls can be replaced using the pop off method. Domestic balls are
>replaced by using the twist off method. Mouse balls are not usually static
>sensitive. However, excessive handling can result in sudden discharge.
>
>Upon completion of ball replacement, the mouse may be used immediately. It
>is recommended that each person have a pair of spare balls for maintaining
>optimum customer satisfaction. Any customer missing his balls should >contact
>the local personnel in charge of removing and replacing these necessary
>items.
>
>Please keep in mind that a customer without properly working balls is an
>unhappy customer

I'll keep my comments to myself

Thats nuts!!

^^^^

That'* like 20 years old, but still funny!!

Already busted by Snopes (It was a memo sent out, but only sent as a joke - not actually meant to be policy/procedure) but still hilarious as hell!

http://www.snopes.com/humor/business/mouse.asp