I detest self checkouts! - GM Forum - Buick, Cadillac, Chev, Olds, GMC & Pontiac chat


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Old 08-22-2004, 07:45 PM   #1
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Default I detest self checkouts!

Who else agrees? Customer service anywhere has taken a BIG dive since these became popular. Whose bright idea was this to lose touch with the customer by using these things?

Sorry, I just had to vent somewhere before I spray paint graffitti on one of em.
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Old 08-22-2004, 07:47 PM   #2
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ahahahahaha, I was waiting for something like this to read!

So far I'm pretty indifferent, when I go to the grocery store its sometimes nicer to deal with a sweet talking machine then a bratty 16 year old girl with to much makeup and a bolt thru her nose or something
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Old 08-22-2004, 07:50 PM   #3
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Some aren't so bad. Especially if you are in a rotten mood and don't want to talk to anyone.
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Old 08-22-2004, 07:51 PM   #4
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Quote:
Originally Posted by Jim W
ahahahahaha, I was waiting for something like this to read!

So far I'm pretty indifferent, when I go to the grocery store its sometimes nicer to deal with a sweet talking machine then a bratty 16 year old girl with to much makeup and a bolt thru her nose or something
And lose the chance to match wits with someone human? Lately, everyplace I have visited where I actually GOT the chance to deal with a real human, they were busting chops to please people, while having too much to do all at once while management stood around and shot the breeze.

Retailers are REALLY losing touch with customers and its widespread, at least here in the South.
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Old 08-22-2004, 07:53 PM   #5
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Quote:
Originally Posted by SSE14U24ME
Some aren't so bad. Especially if you are in a rotten mood and don't want to talk to anyone.
Ok you got me there LOL. No shortage of rotten moods lately LOL, at least for me
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Old 08-22-2004, 07:54 PM   #6
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They put em in here at both super walmarts and the new super target has em, the kmart too. we've got 24 of them now. I hate them.
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Old 08-22-2004, 07:54 PM   #7
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I went to a Walmart in Syracuse two weeks ago to buy socks (shaddap!)

Anyway, I used the express humanless checkout, and there was a woman standing behind a checkout station watching over the machine, in case something went wrong or whatever. Its seemed pretty ineffiecient to have to pay someone to watch idiots use an idiot box

But what do I know :P
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Old 08-22-2004, 08:01 PM   #8
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Quote:
Originally Posted by Jim W
I went to a Walmart in Syracuse two weeks ago to buy socks (shaddap!)

Whats wrong with cheap socks? They're just foot filters anyways LOL

Anyway, I used the express humanless checkout, and there was a woman standing behind a checkout station watching over the machine, in case something went wrong or whatever. Its seemed pretty ineffiecient to have to pay someone to watch idiots use an idiot box

But what do I know :P
ROFL

Some CEO somewhere probably got a 7 figure bonus for the self checkout huts LOL
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Old 08-22-2004, 08:48 PM   #9
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I have mastered the self checkout machines at Meijer. I can be outta there in 30 seconds with a couple items, 1 minute with more.

So convienient!
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Old 08-22-2004, 09:31 PM   #10
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Quote:
Originally Posted by crzydmnd72
Quote:
Originally Posted by Jim W
ahahahahaha, I was waiting for something like this to read!

So far I'm pretty indifferent, when I go to the grocery store its sometimes nicer to deal with a sweet talking machine then a bratty 16 year old girl with to much makeup and a bolt thru her nose or something
And lose the chance to match wits with someone human? Lately, everyplace I have visited where I actually GOT the chance to deal with a real human, they were busting chops to please people, while having too much to do all at once while management stood around and shot the breeze.

Retailers are REALLY losing touch with customers and its widespread, at least here in the South.
I work for Zellers--big retailer in Canada, and as much as i hate to say it, all we ever focus on is making the customer happy...kinda odd to see people who actually care from time to time. lol
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