buyer on ebay trying to scam me (UPDATE, PG 2)
11-13-2005, 07:19 PM
#21
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http://www.pirate4x4.com/forum/showt...d1fe6&t=399203
Should have the guys on this forum track him down
Long read but hilarious... they find out his name, address, phone number
parents names, college
Get him to send the gears then they find out their used and have him send the guy his money back... meanwhile making a site dedicated to him for reporting internet scammers lol
Should have the guys on this forum track him down
Long read but hilarious... they find out his name, address, phone number
parents names, college
Get him to send the gears then they find out their used and have him send the guy his money back... meanwhile making a site dedicated to him for reporting internet scammers lol
12-12-2005, 02:16 AM
#22
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Thread Starter
Heres the bottom line
200+ on your item +400 for labor hoses etc and I have
nada
My options are to go to my credit card company and get
a full refund- which they have to do- they get their
money from your paypal or checking account w/o
discussion or debate - they just do it ( had this
happen to me once as a seller and i had no recourse)
I am not trying to be a horses *** etc - but i
purchased an item "new" and had every resonable
expectation that it would work " as new"............it
obviously didnt work at all, and you are the only
target on the range, so to speak- you had good
feedback, as do I and i expected a good faith
transaction of a properly working new item - ebay
doesnt let a seller off the hook of an item just
because the seller isnt the manufacturer, whther a
motor or a watch or whatever
I am sure if you were in my position you would f feel
the same......out 600 and ZERO to show
If I havent heard back from you within 7 days, I will
have the refund processed
Regards
DM
200+ on your item +400 for labor hoses etc and I have
nada
My options are to go to my credit card company and get
a full refund- which they have to do- they get their
money from your paypal or checking account w/o
discussion or debate - they just do it ( had this
happen to me once as a seller and i had no recourse)
I am not trying to be a horses *** etc - but i
purchased an item "new" and had every resonable
expectation that it would work " as new"............it
obviously didnt work at all, and you are the only
target on the range, so to speak- you had good
feedback, as do I and i expected a good faith
transaction of a properly working new item - ebay
doesnt let a seller off the hook of an item just
because the seller isnt the manufacturer, whther a
motor or a watch or whatever
I am sure if you were in my position you would f feel
the same......out 600 and ZERO to show
If I havent heard back from you within 7 days, I will
have the refund processed
Regards
DM
The auction was for a "oil pump" ended on September 4th lol. which I have right to believe he burned up by using or installing it improperly
12-12-2005, 08:54 AM
#23
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Really, just stop worrying about this. Even eBay'* own policies for protecting buyers gives this guy absolutely no recourse. Humor me for a moment, and let'* pretend you totally screwed this guy and sold him a box of rocks instead of the oil pump you advertised. Then his recourse is to follow the eBay "Item Not Received or Significantly Not as Described Proces". Take a look at that here:
http://pages.ebay.com/help/tp/inr-snad-process.html
Game over, man. eBay gives a buyer a time window to file a complaint that closes after 60 days of the auction close. So long as you didn't list a warranty, he has no action against you. The worst he could do is file a claim in small claims court against you, and he'd lose. You should respond, because in an eBay investigation, they will want to know if you responded to his complaint. But you should respond very minimally, just state "I've received your email about your concern, but the item was sold without any warranty. Sincerely, [yourfirstname]" and after that you may ignore any further emails to you, and if he continues this type of communication you can call the local law enforcement agency in his location and file a complaint by phone of extortion and harrassment.
For future ebay sale auctions you do, consider offering a reasonable but short return policy on items you know to be working correctly. If I sell a clock radio, for example, that is working when I sell it, and I'm intending on selling it as a working item, I'll generally offer a short no-DOA clause, typically something like 3 to 7 days, where I'm willing to refund the purchase price (but not return shipping) if the item does not work when it arrives. Sometimes I sell an item as "known to be dead. Selling as-is for use as parts or Ufixit, no returns." And other times, if I have no way of testing the item, I'll sell it as "untested, sold as-is, no returns."
That way, in a case like this one, they guy has a known period of time to check it to see that it works to his satisfaction, and has no expectation of coming back to you 9 weeks later, because he didn't test it when he got it.
This guy is obviously a complete idiot. Know that you're dealing with an idiot and just be very careful not to fall into any sort of tit-for-tat threats. Just be very professional and send a short reply "I received your email complaint but the item was sold without a warranty. Sincerely, [yourfirstname]". Then do not reply after that.
But breathe easy, he has no claim on you and is just threatening you at this point, which is probably illegal in both your location and his. And don't worry about negative feedback. Users have 90 days to leave feedback, and once your auction is "archived" there can be no feedback posted. If he leaves negative feedback, you can leave a feedback reply in your feedback profile. It would look something like this:
His feedback: "Beware! Sold me a broken item and wouldn't refund!"
Your feedback reply: "Item sold no-warranty, buyer complained 9 weeks after auction close."
Nobody will care about the negative in that type of case.
http://pages.ebay.com/help/tp/inr-snad-process.html
Step 1: Buyer opens an Item Not Received or Significantly Not as Described dispute.
Buyers can open an Item Not Received or Significantly Not As Described dispute between 10 and 60 days after the transaction date (the date when the listing closes and the buyer commits to buying the item and the seller commits to selling it). When opening a dispute, the buyer indicates whether the item was not received or whether it was received but significantly not as described.
Buyers can open an Item Not Received or Significantly Not As Described dispute between 10 and 60 days after the transaction date (the date when the listing closes and the buyer commits to buying the item and the seller commits to selling it). When opening a dispute, the buyer indicates whether the item was not received or whether it was received but significantly not as described.
For future ebay sale auctions you do, consider offering a reasonable but short return policy on items you know to be working correctly. If I sell a clock radio, for example, that is working when I sell it, and I'm intending on selling it as a working item, I'll generally offer a short no-DOA clause, typically something like 3 to 7 days, where I'm willing to refund the purchase price (but not return shipping) if the item does not work when it arrives. Sometimes I sell an item as "known to be dead. Selling as-is for use as parts or Ufixit, no returns." And other times, if I have no way of testing the item, I'll sell it as "untested, sold as-is, no returns."
That way, in a case like this one, they guy has a known period of time to check it to see that it works to his satisfaction, and has no expectation of coming back to you 9 weeks later, because he didn't test it when he got it.
This guy is obviously a complete idiot. Know that you're dealing with an idiot and just be very careful not to fall into any sort of tit-for-tat threats. Just be very professional and send a short reply "I received your email complaint but the item was sold without a warranty. Sincerely, [yourfirstname]". Then do not reply after that.
But breathe easy, he has no claim on you and is just threatening you at this point, which is probably illegal in both your location and his. And don't worry about negative feedback. Users have 90 days to leave feedback, and once your auction is "archived" there can be no feedback posted. If he leaves negative feedback, you can leave a feedback reply in your feedback profile. It would look something like this:
His feedback: "Beware! Sold me a broken item and wouldn't refund!"
Your feedback reply: "Item sold no-warranty, buyer complained 9 weeks after auction close."
Nobody will care about the negative in that type of case.
12-12-2005, 03:12 PM
#25
Senior Member
True Car Nut
Thread Starter
Originally Posted by Bugsi
Really, just stop worrying about this. Even eBay'* own policies for protecting buyers gives this guy absolutely no recourse. Humor me for a moment, and let'* pretend you totally screwed this guy and sold him a box of rocks instead of the oil pump you advertised. Then his recourse is to follow the eBay "Item Not Received or Significantly Not as Described Proces". Take a look at that here:
http://pages.ebay.com/help/tp/inr-snad-process.html
Game over, man. eBay gives a buyer a time window to file a complaint that closes after 60 days of the auction close. So long as you didn't list a warranty, he has no action against you. The worst he could do is file a claim in small claims court against you, and he'd lose. You should respond, because in an eBay investigation, they will want to know if you responded to his complaint. But you should respond very minimally, just state "I've received your email about your concern, but the item was sold without any warranty. Sincerely, [yourfirstname]" and after that you may ignore any further emails to you, and if he continues this type of communication you can call the local law enforcement agency in his location and file a complaint by phone of extortion and harrassment.
For future ebay sale auctions you do, consider offering a reasonable but short return policy on items you know to be working correctly. If I sell a clock radio, for example, that is working when I sell it, and I'm intending on selling it as a working item, I'll generally offer a short no-DOA clause, typically something like 3 to 7 days, where I'm willing to refund the purchase price (but not return shipping) if the item does not work when it arrives. Sometimes I sell an item as "known to be dead. Selling as-is for use as parts or Ufixit, no returns." And other times, if I have no way of testing the item, I'll sell it as "untested, sold as-is, no returns."
That way, in a case like this one, they guy has a known period of time to check it to see that it works to his satisfaction, and has no expectation of coming back to you 9 weeks later, because he didn't test it when he got it.
This guy is obviously a complete idiot. Know that you're dealing with an idiot and just be very careful not to fall into any sort of tit-for-tat threats. Just be very professional and send a short reply "I received your email complaint but the item was sold without a warranty. Sincerely, [yourfirstname]". Then do not reply after that.
But breathe easy, he has no claim on you and is just threatening you at this point, which is probably illegal in both your location and his. And don't worry about negative feedback. Users have 90 days to leave feedback, and once your auction is "archived" there can be no feedback posted. If he leaves negative feedback, you can leave a feedback reply in your feedback profile. It would look something like this:
His feedback: "Beware! Sold me a broken item and wouldn't refund!"
Your feedback reply: "Item sold no-warranty, buyer complained 9 weeks after auction close."
Nobody will care about the negative in that type of case.
http://pages.ebay.com/help/tp/inr-snad-process.html
Step 1: Buyer opens an Item Not Received or Significantly Not as Described dispute.
Buyers can open an Item Not Received or Significantly Not As Described dispute between 10 and 60 days after the transaction date (the date when the listing closes and the buyer commits to buying the item and the seller commits to selling it). When opening a dispute, the buyer indicates whether the item was not received or whether it was received but significantly not as described.
Buyers can open an Item Not Received or Significantly Not As Described dispute between 10 and 60 days after the transaction date (the date when the listing closes and the buyer commits to buying the item and the seller commits to selling it). When opening a dispute, the buyer indicates whether the item was not received or whether it was received but significantly not as described.
For future ebay sale auctions you do, consider offering a reasonable but short return policy on items you know to be working correctly. If I sell a clock radio, for example, that is working when I sell it, and I'm intending on selling it as a working item, I'll generally offer a short no-DOA clause, typically something like 3 to 7 days, where I'm willing to refund the purchase price (but not return shipping) if the item does not work when it arrives. Sometimes I sell an item as "known to be dead. Selling as-is for use as parts or Ufixit, no returns." And other times, if I have no way of testing the item, I'll sell it as "untested, sold as-is, no returns."
That way, in a case like this one, they guy has a known period of time to check it to see that it works to his satisfaction, and has no expectation of coming back to you 9 weeks later, because he didn't test it when he got it.
This guy is obviously a complete idiot. Know that you're dealing with an idiot and just be very careful not to fall into any sort of tit-for-tat threats. Just be very professional and send a short reply "I received your email complaint but the item was sold without a warranty. Sincerely, [yourfirstname]". Then do not reply after that.
But breathe easy, he has no claim on you and is just threatening you at this point, which is probably illegal in both your location and his. And don't worry about negative feedback. Users have 90 days to leave feedback, and once your auction is "archived" there can be no feedback posted. If he leaves negative feedback, you can leave a feedback reply in your feedback profile. It would look something like this:
His feedback: "Beware! Sold me a broken item and wouldn't refund!"
Your feedback reply: "Item sold no-warranty, buyer complained 9 weeks after auction close."
Nobody will care about the negative in that type of case.
thanks for the advise though.
12-12-2005, 03:28 PM
#26
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i noticed on pg 1 that you stated the has yet to leave feedback. i though you only had 6 weeks or 90 days to leave feedback after that you are sol. and if its been since sept i know you cant leave feedback after that long. eather way he is sol.
12-12-2005, 08:01 PM
#27
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Thread Starter
Originally Posted by its840
i noticed on pg 1 that you stated the has yet to leave feedback. i though you only had 6 weeks or 90 days to leave feedback after that you are sol. and if its been since sept i know you cant leave feedback after that long. eather way he is sol.
12-13-2005, 10:44 AM
#28
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I was in a similar situations a few months back with some subs i sold, i guess one wasnt working right, and he didnt like and pulled the 400 from my paypal account, i have no idea how i got a negative account balance, i sold the item as is, so the subs were at his residence in colorado and im out for 400 and he has free subs, such bullshit, but things got worked out and i sent him some money back,
But hans in your situation be professional and tell him it is as is. You didnt warranty anything so you have nothing to worry about, the guys a goof!
But hans in your situation be professional and tell him it is as is. You didnt warranty anything so you have nothing to worry about, the guys a goof!
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