Advance won't take back alternator
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Originally Posted by bigerik
I worked as a store manager with Advance for a number of years, and it is basically at the managers discretion whether or not to do the warranty swap. They will not fight a customer on something like this. If the manager turns out to be a jerk, go to his boss, the DM. The DM will not want to deal with it and will carve the store manager a new one for letting it go that far.
Advance is actually not a bad store to deal with. Never was sold on their Alternators tho. The Delco remans, on the other hand, seemed to work very well.
Advance is actually not a bad store to deal with. Never was sold on their Alternators tho. The Delco remans, on the other hand, seemed to work very well.
I talked to a couple of guys that used to work for AC delco, and they said that the testing standards were very stringent... AC Delco would test all of the Alternators made for them.. And would only accept the units that passed their tests, the rest would be sent back...
I almost laughed when the Advanced auto parts guy told me that the ( I think it was UP or Pridemark maybe... Been a while I forget ) were the compainies that made alternators for Ac Delco...
I still say you get what you pay for
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Originally Posted by jr's3800
I almost laughed when the Advanced auto parts guy told me that the ( I think it was UP or Pridemark maybe... Been a while I forget ) were the compainies that made alternators for Ac Delco...
I still say you get what you pay for
I still say you get what you pay for
I still would trust the AC before the Palladuim
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From: Central Florida
Originally Posted by jr's3800
I'd have to say its all about the people you have and the knowledge that they have together... I have over the years watched the 2 local Advance stores go back and forth.. From being great and very knowledgeable to being crapp again... It seems to go in cycles.. But I have seen some really good guys / ladies in the past... Right now neither one at at a strong point... And Autozone is worse... So guess where I still shop...LOL...( Advance...lol )
I still have to be careful which person I talk to though. Last Friday I went to buy brake parts for my truck and the counter guy told me the hardware for the inner disc pads was special order. I thought that was odd and thought I would try to re-use the existing. Turns out the last guy to work on the brakes before I got the truck left out the spring clips (which was a reason they wore poorly), so I called to order the clips and the guy on the phone said, "Oh, yeah we have them in stock." WTF?
Short story...he said you can't trust "that guy...he doesn't know what he'* talking about." Good to know.
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