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Performance, Brainstorming & Tuning Talk about modifications, or anything else associated with performance enhancements. Have a new idea for performance/reliability? Post it here. No idea is stupid! (please use Detailing and Appearance for cosmetic ideas)

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Old 03-18-2003, 08:23 PM   #61
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this is for everyone to see

The following complaint was submitted on 3/18/2003 6:52:08 PM:

CUSTOMER INFORMATION:

Mr. jeffrey scott hann
1084 maple hollow rd
apt 1
duncansville, PA United States 16635
[email protected]
Daytime Phone (814)696-5487
Evening Phone (814)696-5487

COMPANY OR ORGANIZATION INFORMATION:

floz supercharger/mark peters
104 North Clinton Ave
Wenonah, NJ United States 08090
(856)981-4834

COMPLAINT INFORMATION:

Complaint #: 993899
Complaint Type: General Complaint (not a car maker)
Date Received: 3/18/2003
Primary Complaint Classification: Refund Practices
Secondary Complaint Classification: Guarantee or Warranty Issues
Complaint:
i bought this supercharger/throttlebody package for $775.the performance gains was dramaticlly over stated. also i was sent a 94-95 unit and was told it would work, i installed it and my car wouldnt idle at all. i ended up putting my old throttlebody back on the car. he was to port and polish it too but never polished it. he told me to go ahead and finish it if i wanted to. as part of a refund, he gave me a new airfilter, a smaller pulley for the supercharger, and $75. he then told me that when he got my cores back, he would refund me another $100 and he was to send me a warr. for the supercharger because it was advertised to have a 1 year warr.
i sent it back to him and he got it on march 14,2003. he told me that he was going to send out my refund. now he tells me on march 18,2003, that when he got it back, an ear was broken off of it , which it wasnt when it was shipped, and he wasnt refunding me anything and since i polished it and added the smaller pulley he sent me, i voided my warr and had none at all now. he told me to finish polishing the supercharger because he didnt have the equipment there at the time to do it and he sent me the smaller pulley knowing that i was going to put it on my car and said nothing about voiding my warr. i have heard of several people having problems with him about his customer service and business actions. he also wanted me to send him performance results of the parts i added to my car.
please help me.
thank you
jeffrey hann
1084 maple hollow rd apt 1
duncansville,pa 16635
Desired Settlement: Other (requires explanation)
Settlement Explanation:
the $100 that i was to get from him, and a warr. for the supercharger for 1 year like it was to have , in writing, or if he voids the warr. for doing what he told me to do, then an additional $100 , a total of $200 if he voids the warr.
Customer Service Rep: Mr. mark peters
Product or Service: supercharger/throttlebody
Model Number:
Account Number:
Order Number:
Salesperson: Mr. mark peters
Payment Made: Yes
Purchase Price: 775
Disputed Amount: 100
Payment Method: Credit Card
Purchase Date: 1/29/2003
Problem Date: 2/7/2003
Complaint Dates: 2/7/2003, 2/8/2003, 2/12/2003




The bureau that will handle your complaint is:

BBB of New Jersey
1700 Whitehorse Hamilton Square, Ste. D-5
Trenton, NJ 08690 -3596
Phone: (609)588-0808
Fax: (609)588-0546
Email: [email protected]
WWW: http://www.trenton.bbb.org
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Old 03-18-2003, 09:06 PM   #62
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Way to go Jeffrey. Glad you're pursuing this. I just wish you hadn't sent that blower back to him. Let us know what comes of this.
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Old 03-18-2003, 09:17 PM   #63
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i will defintly let every one know
this guy is a bum
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Old 03-20-2003, 10:56 PM   #64
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I also am running lean. I have a 92 SC and I also have a Floz (94/95). How did you fix it, and where did you get the Accel 24lb injectors?
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Old 03-20-2003, 11:44 PM   #65
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Best thing to do at this point is switch back to the stock TB and Maf. Unless you sent it back to Floz for core. If you sent it back, we'll have to explore other possibilities. Hope this doesn't turn out to be a custome PCM burn.

Floz shouldn't be selling these 94/95 kits to the 92/93 owners.
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Old 03-20-2003, 11:51 PM   #66
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When I had it all off, it looked as though the 92 TB wouldn't fit properly on the 94 SC. I still have mine. I also bought it in November, might not have if all this had been posted before than. Right now I am trying to make the best of what I have. I have no idleing problem other than this. If I disconnect my battery, it does have idle problems for a few minutes, then it is perfect. Maybe my Hypertech chip has something to do with that, I don't know. And it runs lean. Other than power loss, what other problems does lean cause?
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Old 03-21-2003, 12:02 AM   #67
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Quote:
Originally Posted by jwikoff99
When I had it all off, it looked as though the 92 TB wouldn't fit properly on the 94 SC. I still have mine. I also bought it in November, might not have if all this had been posted before than. Right now I am trying to make the best of what I have. I have no idleing problem other than this. If I disconnect my battery, it does have idle problems for a few minutes, then it is perfect. Maybe my Hypertech chip has something to do with that, I don't know. And it runs lean. Other than power loss, what other problems does lean cause?
Your stock TB can be made to work with the Floz. Just takes some creativity. Not the best solution but it works. Talk to Jeffrey. He just went through this. The TB should solve your lean problem. Your PCM and MAF can't adapt to the increased volume of air that the larger TB is delivering. This is a fatal flaw in the whole Floz 'Performance' concept (among many other flaws).

What you'll end up with is just another ordinary M62, and your stock TB. Floz'* porting is negligible for performance gain. If you have a smaller pulley, that'll add a bit too.
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Old 03-21-2003, 07:07 AM   #68
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what you have to do to mount your TB to the floz sc is to use both gaskets. the plactic one you had on your old one and put it next to your TB and the paper one he sent you and put it next to the SC everything lines up except the water ports. they are off a little. use a little silicone sealer around them to make a good seal. also you will have to relieve the SC a little where the throttle stop hits the SC case. it was very easy.
i got my injectors from summit racing for 174 bux a set. i posted the numbers on here.
if you can , ask the guy from floz(aka mark peters for a written warr. for your supercharger. he advertises a 1 year warr. but nothing in writting. this is what got him all pissy at me
lol
i filed a complaint with the BBB in new jersey too. maybe they will fine him, help me get my money and shut his sorry butt down.
next its time for me to write ebay and tell him about his practices too
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Old 03-21-2003, 02:16 PM   #69
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Jeffrey, make sure you add his practices of posting here masqurading as one of his own customers to boost his reputation. He did this twice, and now he'* masqurading as a pontiac dealership owner in Sacramento.
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Old 03-21-2003, 10:51 PM   #70
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Has anyone heard of this guy again. Funny he didn't leave is email, [email protected]#$. Man that pisses me right off. People are out for the money.
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