I ordered Some parts i needed from Intense-Racing on Thurs. I needed them by Monday so i selected UPS 2nd Day Air ($27.44) I just checked my email and i see that the Scheduled Delivery date is Tues. WTF?

As if 5 days isn't bad enough for "2nd day Air" I asked the Customer Service Rep at UPS when i would have received my package if i selected - UPS Ground ($13.8?

She tells me...... TUESDAY!

I asked y i just paid $27.44 for the same exact service that cost $13.88 and she told me i need to take that up with Intense-Racing.

Moral of the story is...... DON'T USE 2nd day Air from UPS!

ps: i didn't know were to post this. please move to the appropriate Section

First, contact Todd at intense racing. He is very good at fixing problems.

I'll move this to the lounge.

Ty sir. i will do that.

I have never had a problem with UPS Overnight/2day. You have to remember with them that weekends don't count. If the package indeed went out Thursday than it should have been to you Monday. Some rural area'* take an extra day. I would make sure it was put out by Intense on the day you were told verbally. The package will have the pickup time and date on it.

i agree.. weekends don't count. was my mistake thinking it would be here sooner. But the UPS cust rep told me that if i ordered the same thing the same day and selected "Ground" i would recieve it the same day as "2nd day air" my complaint is... What am i paying a higher price for?

It also depends on where they are shipping to. If it'* close it will be 2 days when you use normal ground. Like I said, go to the intense site and Email Todd Allen, he will take care of you. I have never had a problem with intense that they didn't fix right away and to my satisfaction.

i sent him an e-mail already.... and i dropped your name...lol