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Old 09-05-2007, 03:39 PM   #1
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Well I spent the afternoon getting Cathy'* muffler changed (92 Acura Vigor). She had a
lifetime warranty and although the muffler replacement if free they still charge labour, material, shop supplies for a total of around $60.00 Canadian. That wouldn't be so bad expept she is having to replace the muffler every 18 to 24 months. This will be the 4th
replacement at which time I asked the Service Manager whether he felt that getting an average of 1.5 to 2 years out of a new muffler is rediculous.........well I didn't use those exact words. He told me to expect 18 to 36 months on a muffler replacement. In my opinion, that is just plain stupid. If I would have know better 8 years ago I should
have purchased a Bosal brand at less then half the price of what I paid for
the lifetime muffler and it would most likely be in need of it'* first
replacement about now...........not the 3rd.


Lifetime warranties sometimes aren't what there made out to be.

Ok end of rant.


Thank you and come again.
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Old 09-05-2007, 03:51 PM   #2
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The purpose of the lifetime warranty is to make you feel good.

They know they are using a low quality metal and it will rust in record time. However they also assume that most people will not have their receipt or remember the warranty and come back for a replacement. In that case, they are covered by the labor rate. The labor rate covers not only labor..but cost of the materials due to the high price.
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Old 09-05-2007, 06:58 PM   #3
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..and thats why I bought a used factory SSEi muffler. I know it'll last at least 5 more years AND i won't have to fight some store manager who insists on replacing $200 -$300 worth of pipes to boot or tell me my cat is bad when its not. BTDT
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