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Old 09-02-2005, 08:23 PM   #1
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Default Laptop problems.

Well, my Dad'* Dell laptop won't boot up. It turns on and all, but Windows just won't boot up. Anybody have any idea what could be causing this? It'* a Dell Latitude. It has Windows XP I believe, with a Pentium 4. Any ideas?
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Old 09-02-2005, 09:09 PM   #2
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check the cd drive for anything in it. then pull the battery and let it sit for like 1/2 hour w/o battery. Give that a shot.
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Old 09-02-2005, 09:40 PM   #3
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Service Tag, Express Service Code or Product Model? I can look it up..at work right now.
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Old 09-02-2005, 09:41 PM   #4
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Quote:
Originally Posted by Hans
Service Tag? I can look it up..at work right now.
Where is the service tag?
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Old 09-02-2005, 09:43 PM   #5
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bottom of system
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Old 09-02-2005, 09:46 PM   #6
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Quote:
Originally Posted by Hans
bottom of system
What does it look like? Sorry, I'm a computer noob.
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Old 09-02-2005, 09:46 PM   #7
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It says "Service Tag"

Entering the service tag of your Dell computer or peripheral helps Dell deliver solutions tailored to the products you own. Your Service Tag is a unique five- to seven- digit alphanumeric (letter and number) code, which is found on a white bar-coded label affixed to your Dell computer or peripheral.


what is the product model?
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Old 09-02-2005, 09:51 PM   #8
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Quote:
Originally Posted by Hans
It says "Service Tag"

what is the product model?
It is a Dell Latitude C840, model number: PP01X.

And I found the service tag, JPJ7611 is the alphanumeric code on it, just below the bar code.
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Old 09-02-2005, 09:55 PM   #9
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no that is a tag for a Dimension 8200

Do you see the windows XP splash screen at all?

need more info
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Old 09-02-2005, 09:55 PM   #10
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It has Windows Professional 2000.
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