Lounge For casual talk about things unrelated to General Motors. In other words, off-topic stuff. And anything else that does not fit Section Description.

Just wondering

Thread Tools
 
Old 01-01-2006, 08:39 AM
  #1  
Member
Posts like a V-Tak
Thread Starter
 
05GXP's Avatar
 
Join Date: Dec 2005
Location: Twin Cities
Posts: 43
Likes: 0
Received 0 Likes on 0 Posts
05GXP is on a distinguished road
Default Just wondering

After having my Bonneville serviced at the dealer, I recieved a letter staing that I will be reciecing a survey from GM about the service dept.. They said "don't send it in with anything but totaly satisfied" checked. If there is anything that I'am not happy with, I should work out something with them first. I have a few issues with the service dept. Shoulld I tell them I want fog lights for life.
Old 01-01-2006, 09:05 AM
  #2  
Senior Member
True Car Nut
 
Jack's Avatar
 
Join Date: Sep 2005
Posts: 3,105
Likes: 0
Received 0 Likes on 0 Posts
Jack is on a distinguished road
Default

If you have something legit to gripe about then yeah, try and work something out.
The fact that they told you not to send it in with anything but totaly satisfied my be something worth putting on the survey.
Old 01-01-2006, 11:27 AM
  #3  
Senior Member
Certified Car Nut
 
dbeast420's Avatar
 
Join Date: Aug 2004
Location: My reclining computer chair
Posts: 11,269
Likes: 0
Received 0 Likes on 0 Posts
dbeast420 is on a distinguished road
Default

Originally Posted by Jack
If you have something legit to gripe about then yeah, try and work something out.
The fact that they told you not to send it in with anything but totaly satisfied my be something worth putting on the survey.
Sounds like they have some issues with other customers that weren't satisfied. I'd send it back in and definately note that.
Old 01-01-2006, 11:46 AM
  #4  
Junior Member
 
vital49's Avatar
 
Join Date: Mar 2003
Location: Purgatory
Posts: 1
Likes: 0
Received 2 Likes on 2 Posts
vital49 is on a distinguished road
Default

I'd be honest in the survey. Afterall, what'* the point in the survey if it'* going to come back all positive?
Old 01-01-2006, 12:48 PM
  #5  
Senior Member
True Car Nut
 
sse1990's Avatar
 
Join Date: May 2002
Posts: 2,936
Likes: 0
Received 0 Likes on 0 Posts
sse1990 is on a distinguished road
Default

Yeah they do that cause that affects their service rating. Answer the survey honestly, and that way if there IS something wrong at that dealer it may actually get resolved.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
largegoldencar
Audio (and aftermarket electronics)
29
10-16-2003 04:34 PM
ssesc93
General GM Chat
6
08-23-2003 11:40 PM
Delirious0413
Performance, Brainstorming & Tuning
6
01-07-2003 05:33 PM
BusMaster007
Performance, Brainstorming & Tuning
5
01-06-2003 09:58 PM
Blk_Bonneville
1987-1991
56
10-07-2002 05:42 PM



Quick Reply: Just wondering



All times are GMT -4. The time now is 02:51 AM.