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Old 05-11-2008, 04:46 PM   #1
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Default ImportZX Dont use them

A while back I posted about having a problem with ImportZX. After all this time I have gotten no where. I looked them up on Ebay and found them to have 13 negitive feed backs. 4 in the last year. I looked up these feed backs and found the same problem I had. No responce to Emails, nd 2 references to damaged products in the last 12 months, and those customers not gettign a replacment or full refund. If I was a paranoid person I woudl think it'* teh same hood over and over again. I strongly suggest NO ONE do business with them. Can this company be added to teh avoid list?
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Old 05-11-2008, 08:26 PM   #2
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just to add my .02 once again before adding them to any list...i have bought 4 different scoops from these guys and always got a good product pretty quickly...I do on the other hand understand that these guys should do something about this, that is very un-business like
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Old 05-11-2008, 08:36 PM   #3
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Originally Posted by K-OtiK
just to add my .02 once again before adding them to any list...i have bought 4 different scoops from these guys and always got a good product pretty quickly...I do on the other hand understand that these guys should do something about this, that is very un-business like
I will agree with you, the hood seemed to be a good hood. But, customer support is where the problem is. I also found there to be 11 neutral feedbacks, mainly refering to very slow shipping, and very poor or no support at all. This seems to be a on going problem with them. They simply do not stand behind there product. Something else I noticed is shipping was listed as $40 on the site, but if you went threw a check out it was $20. But if you go on Ebay it'* $45. This was all for the same product. I tried to keep an open mind on this. I gave them several chances to make it right. I said all I wanted was the hood. They wont even respond to that.
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