they knew it was their fault and they rechecked all the wheels, are just waiting for the lugnuts to come in, they had to order them

Ford can not be held accountable for the mistakes idiots make.

Wait, do you have to re-tighten the lug nuts EVERY 20-50 miles?

No.

I went over the lube manager and called the General Manager over the dealership and got him involved. I refuse to take "no" from someone that isn't the top dog in the company. When I found out about the lug nuts I called the guy back and told him that I've had about enough of this. He asked where he could call me back at and I said "Fine, call me at my work, State Farm #123-4567" and then his attitude got a little better. On the way home someone from the lube center called me and said the Gen'l Manager asked her to contact me. I gave her the rundown. I told her we aren't asking for anything other than to be made whole again and that they are liable for the damage. She agreed and said she would check on the lug nuts. If they try to give any more grief I will flat out tell them that I will email every agent I know in the area and have them tell all of their customers to avoid doing business with that dealership and Jeff will tell all of his customers also. (Jeff knows a ton of people). In cases like this I am Queen Biotch and ain't afraid to prove it.

I take it your Gold'* Mommy? One thing i've learned in life, don't get in the way of a mom pi$$ed over her cub!

You got that right!! Especially when she has PMS to begin with.

Backing out of thread before i get in the way

That'* right. We all know,if Mommy ain't happy NOBOBY is happy!!!!!!!!!!!!!!

Yeah Ford as a Company shouldn't be held acountable, though they should check into the people they hire, it sux when someone at a dealership is an idot and he screws up and then it looks bad on Ford'* part cuz the guy is a idiot...just the retard that worked on your car...