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Old 12-14-2007, 02:03 PM   #1
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Default HP officejet V40 all in one printer won't print colour

I recieved this printer in new condition and it just won't print in colour only B&W. It states that the print cartridge won't align. I've checked the status of the ink and the colour cartidge is full. This is what I have tried so far.

Downloaded the drivers again.
Replaced the colour cartridge with a new one.
Tried 15 times to auto align the cartridge again.
Bypassed the auto align cartridge.
Removed and replaced the colour cartridge 10 times.
Cleaned the contacts with a cu tip swab on the printer and cartridge.
Made sure the tape is not on the cartridge head which has been put there when new.
Unplugged, let it sit for 5 minutes and plugged the printer back in 4 times.
Rebooted the PC 6 times.
Tried the online trouble shoot twice.
Align Print Heads 10 times.
Checked the make sure it wasn't set up for B&W print by default.
Primed the ink catridge.


Any other suggestion, and no I can not return the printer nor call H P for assistance since there is a charge for this.
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Old 12-14-2007, 02:16 PM   #2
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There should be a menu option for aligning the print heads or something like that, and i dont see that in your list

Edit: Ooops, cancel that. just hit it with a stick
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Old 12-14-2007, 02:32 PM   #3
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Call the dumb-ash place you got it from and tell the idoit there that it-a-no-workie. I'm sure they'll happily replace it for free... :P

But seriously folks...

Is it possible that the color cartridge is old and dried out? I know you said the cartridge shows as full, but it may be too old, having been in storage for years...hint, hint. I know the V40 was a good, but older machine.

Just a possibility, I thought.
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Old 12-15-2007, 09:08 PM   #4
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Not to be stupid or anything but did you remove the plastic from the cartridge and did it all come off ?
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Old 12-16-2007, 02:04 PM   #5
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Lash it'* #2 on the list.......already tried it.

windshield_time it'* #7 on the list......already tired it.

Any other suggestions I haven't already tried?
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Old 12-23-2007, 08:17 PM   #6
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Well, I don't know what else to try, thanks for the suggestions everyone. I guess it'* back in the box.
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Old 12-24-2007, 02:29 AM   #7
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Quote:
Originally Posted by Maymybonnieliveforevr
Lash it'* #2 on the list.......already tried it.

windshield_time it'* #7 on the list......already tired it.

Any other suggestions I haven't already tried?
Send it to wren and have him port and polish it
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