Good news warranty story Lund International AVS hood protectors
#1
Retired Administrator
True Car Nut
Thread Starter
Good news warranty story Lund International AVS hood protectors
We all have had warranty support issues with vendors, seems tougher and tougher to get a part exchanged.
My Son'* S10 hood protector developed a crack. The brand is AVS, made by Lund International which makes a lot of aftermarket products for GM trucks and SUVs. Many Lund products have a lifetime warranty.
I contacted Lund via e-mail and inquired about the warranty. Minutes later I received a reply back with very simple and easy to complete instructions to get a warranty replacement. I e-mailed back the simple data, and then received the following from Lund:
"replacement bugflector will ship within the next 2 - 3 days via FEDEX ground at no charge. You are not required to return the original shield. If I can be of further assistance, please let me know."
Wow a real human reply, no red tape, no hassle. Very impressed by Lund'* support of their product.
My Son'* S10 hood protector developed a crack. The brand is AVS, made by Lund International which makes a lot of aftermarket products for GM trucks and SUVs. Many Lund products have a lifetime warranty.
I contacted Lund via e-mail and inquired about the warranty. Minutes later I received a reply back with very simple and easy to complete instructions to get a warranty replacement. I e-mailed back the simple data, and then received the following from Lund:
"replacement bugflector will ship within the next 2 - 3 days via FEDEX ground at no charge. You are not required to return the original shield. If I can be of further assistance, please let me know."
Wow a real human reply, no red tape, no hassle. Very impressed by Lund'* support of their product.
The following users liked this post:
Soft Ride (12-02-2014)
#3
Retired
It must have been a dream Mike. CS like that doesn't exist anymore.
__________________
Retired Administrator
2002 *-10 5.7 V8
2023 Jeep Rubicon Diesel
Retired Administrator
2002 *-10 5.7 V8
2023 Jeep Rubicon Diesel
Thread
Thread Starter
Forum
Replies
Last Post
CARiD
CARiD
0
11-11-2014 05:23 AM
SSEimatt93
Performance, Brainstorming & Tuning
55
03-02-2006 01:51 PM