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Old 11-19-2006, 08:45 PM   #1
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Default Computer HELP!!!!!!!!!!!!!!!!!!!

Having problems with my HP scanner/printer all in one. IT was acting weird and not working right so I uninstalled it and when I tried to reinstall it, an error is coming up, something about a ICE 2.6 Plug & Play!! I have no idea what this is. Can anyone help?
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Old 11-19-2006, 10:35 PM   #2
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What Windows App are you running?
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Old 11-19-2006, 10:39 PM   #3
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This may sound stupid, but did you uninstall, reboot, reinstall??
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Old 11-19-2006, 10:58 PM   #4
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I'm running XP, and yes, I have uninstalled, rebooted, and tried to install again. Keep getting the same error.
The scanner is only about a year old, shouldn't be having problems with it!!
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Old 11-20-2006, 06:36 AM   #5
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Well it is a HP try plug and play, plug the scanner/printer into the computer without installing the software, Win XP should allready have drivers for it. follow the directions when the pop up window apears!
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Old 11-20-2006, 08:06 AM   #6
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Is your XP up to date on updates?





I didn't have to worry last night when I got my new new HP printer, I have a Mac.
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Old 11-20-2006, 08:18 AM   #7
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Printers, especially the All-in-Ones are a PITA. You may want to uninstall, run Regedit and carefully remove anything with your printers make and/or model, reboot, and try again.

Be every careful with RegEdit!! You can ruin your entire OS if you're not very careful in there

You may also want to go to the website and check for the latest drivers and/or tech support
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Old 11-20-2006, 06:13 PM   #8
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What is RegEdit? Just dl'ed all kind of stuff and still not right.
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Old 11-20-2006, 06:44 PM   #9
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Why not try uninstalling ICE?
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Old 11-20-2006, 07:04 PM   #10
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John (mos) hit it right on the noste, its probably a registry conflict. But you don't seem to know alot about the registry, so I really would not recommend you messing with it. You can delete one wrong thing by mistake and ruin your whole OS. The next best thing would to reinstall the OS, but umm. Other than that, yeah registry is the problem most likely. See thats the whole reason some people say you have to reinstall your OS every year or so because the registry gets so filled up because MOST of the entrys from programs you have installed DON'T get deleted when you uninstall them. Manually doing it is dangerous unless you know what you are doing, so the real, ultimate answer would just be to reinstall the os. OTHERWISE. If its not the registry, then most likely its a driver error. More likely not the driver itself, but the driver conflicting with a previous printer driver installed on your machine.

Give a me a bit, let me see what else I can think of.
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