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repinS 03-08-2007 05:36 PM

My best guess:

    Don't just leave without any papers. Noooooooo, bad idea.

    brianj 03-08-2007 05:37 PM

    Yes.....I returned a set of Mastercraft vise grips from a 30 piece set and they gave me a new one OTC (over-the-counter) no problem just last summer!

    Maymybonnieliveforevr 03-08-2007 05:42 PM


    Originally Posted by repinS
    My best guess:

      Don't just leave without any papers. Noooooooo, bad idea.

      Thanks guys, I'll do that next week. Now my other problem is organising all these tools. I'm so frustrated that when I need a tool I can't find it or the tool drawer won't open because it's to full, jammed, or the sliders are stiff. No there not the ball bearing type. They are Beach Tool Boxes that are about 20 years old, still in good shape but the drawers just don't slide as well as I'd like even with grease.

      brianj 03-08-2007 09:07 PM

      I wish I could finf all my tools when I nned them.........my son usually uses them but never seems to be able to put them back where they belong! Does CDN Tire sell homing devices for tools Frank?

      Maymybonnieliveforevr 03-09-2007 02:59 PM

      Well I happen to be driving by CTC today with one of the ratchets in the car. I went to the info, returns centre and pleaded my defence, they asked if I had a receipt and I replied no but it clearly says Mastercraft on it. The nice lady asked if I had the rest of the parts and my reply was..............nope. She asked for photo id and phone # which I provided and then made a phone call only to tell me someone was coming to repair it. In the mean time I toured the facility and when I returned I was told they decided to get me a new one..........Yippy. That's the first damaged tool I've ever returned. Now when I find the others ones, I'll make another trip...........thanks for the info everyone.

      ieatfeets 03-10-2007 12:12 AM


      Originally Posted by Maymybonneliveforever
      Well I happen to be driving by CTC today with one of the ratchets in the car. I went to the info, returns centre and pleaded my defence, they asked if I had a receipt and I replied no but it clearly says Mastercraft on it. The nice lady asked if I had the rest of the parts and my reply was..............nope. She asked for photo id and phone # which I provided and then made a phone call only to tell me someone was coming to repair it. In the mean time I toured the facility and when I returned I was told they decided to get me a new one..........Yippy. That's the first damaged tool I've ever returned. Now when I find the others ones, I'll make another trip...........thanks for the info everyone.

      wow acompleshment :D how meny did you break with lifetime warrentys and not return them?


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