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Old 05-10-2008, 10:32 PM   #1
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Default Broken HP 38a toner cartridge - is there a fix?

I bought this: http://cgi.ebay.com/ws/eBayISAPI.dll...MEWN:IT&ih=014

I opened it, removed the sealing tape and when I installed it, I get this message:
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I sent a message to the seller and I got this:
Quote:
instead of sending back the toner for inspection, it might have been damaged during shipping. I usually need to inspect the toner....I understand though that your in need of toner bad...so it would be much easier for to pay for freight of a new toner to you...please cover the shipping expenses of 9.50 and I will get one out to you asap. I'm sorry for the error...ever 20 units or so that i've sold someone tells me that and it usually has to do w/ UPS shaking/dropping the box a couple of times (that my guess)...please let me know when you paypaled [email protected] the 9.50 for freight (*note payment as 2nd cartridge replacement) that way you can just keep the unit and you don't need to send it back. I'll pack it extra bubble wrapped/padding...hopefully UPS will take better take of it...sorry for the error message...I just sell them, I dont make them...thanks for understanding.
so, I paid the $9.50 and I have another new cartridge coming, but I was wondering if there is an easy way to fix the one I have right now. This is where I removed the sealing strip.
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Old 05-10-2008, 11:25 PM   #2
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Wait....I thought you said that printer came with a toner that had 700 prints left?
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Old 05-10-2008, 11:27 PM   #3
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It did. I don't like it flashing that across the screen every 5 seconds. 700 prints won't last that long, so I bought a new one, is that ok?
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Old 05-10-2008, 11:33 PM   #4
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Quote:
Originally Posted by harofreak00
It did. I don't like it flashing that across the screen every 5 seconds. 700 prints won't last that long, so I bought a new one, is that ok?

Ok Ok fine....just asking jeez


Btw 700 prints would last me pretty long
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Old 05-10-2008, 11:34 PM   #5
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I'm gonna take apart the cartridge tomorrow.

http://www.fixyourownprinter.com/forums/printer/41248
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Old 05-10-2008, 11:39 PM   #6
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Quote:
Originally Posted by Shadow
Quote:
Originally Posted by harofreak00
It did. I don't like it flashing that across the screen every 5 seconds. 700 prints won't last that long, so I bought a new one, is that ok?

Ok Ok fine....just asking jeez


Btw 700 prints would last me pretty long
when you consider these cartridges usually get around 12,000 pages, 700 is almost out!
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Old 05-12-2008, 01:56 PM   #7
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Haro,
We had a problem like this once with a new cartrige....it was missing a screw that made an electrical connection to the cartrige. So if you have a crew loose, or missing (sorry, couldn't help but use that line ) that might be part of the problem.
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