Amazon woes - GM Forum - Buick, Cadillac, Chev, Olds, GMC & Pontiac chat


Lounge For casual talk about things unrelated to General Motors. In other words, off-topic stuff. And anything else that does not fit Section Description.

Reply
 
 
 
Thread Tools Search this Thread
Old 01-22-2007, 01:44 PM   #1
Senior Member
Posts like a Turbo
Thread Starter
 
Join Date: Dec 2006
Location: Pittsburgh PA
Posts: 430
Thanks: 0
Thanked 0 Times in 0 Posts
Sinister is on a distinguished road
Default Amazon woes

Got a quick question for you guys.

My girlfriend sold a book on Amazon at the beginning of this month, sent it out, and had it sent back to her days later (stupid mailman doesnt know how to read a label) and so she went back down and told them about it, and they said they'd ship it out again. She'* been getting pestered repeatedly by the girl who bought the book from her regarding the book, saying it hasnt arrived and such.. the girl lives in Minnesota and we live in Pennsylvania and its been 9 days so something definitely is wrong, but apparently this girl is at the verge of demanding a refund, but my girlfriend has done nothing wrong. She held up her end of the bargain and the post office has let her down. I'm afraid that Amazon will try to seize the money back off of Katie and claim she never sent it. Katie did not get a tracking number but she did have a receipt proving she in fact sent it. What can she do?
Sinister is offline   Reply With Quote
Old 01-22-2007, 01:55 PM   #2
Junior Member
Posts like a Ricer Type-R
 
Join Date: Aug 2002
Posts: 10
Thanks: 0
Thanked 0 Times in 0 Posts
willwren is on a distinguished road
Default

Copy the reciept and email it to the buyer and Amazon.
willwren is offline   Reply With Quote
Old 01-22-2007, 01:57 PM   #3
DINOSAURUS BOOSTUS

Expert Gearhead
 
BillBoost37's Avatar
 
Join Date: Mar 2005
Location: Enfield, CT
Posts: 41,391
Thanks: 0
Thanked 0 Times in 0 Posts
BillBoost37 is a glorious beacon of lightBillBoost37 is a glorious beacon of lightBillBoost37 is a glorious beacon of lightBillBoost37 is a glorious beacon of lightBillBoost37 is a glorious beacon of lightBillBoost37 is a glorious beacon of light
Default

In all sales and shipping matters, there is the occasional loss. Without a tracking number and the fact that the package was originally returned due to an illegible address. I would suggest a full refund including shipping to the buyer.

For future sales, she may want to consider a program or website such as www.usps.com that will preprint the label and it will never be lllegible again.

Gen chat?
BillBoost37 is offline   Reply With Quote
Old 01-22-2007, 05:23 PM   #4
Senior Member
Posts like a Turbo
Thread Starter
 
Join Date: Dec 2006
Location: Pittsburgh PA
Posts: 430
Thanks: 0
Thanked 0 Times in 0 Posts
Sinister is on a distinguished road
Default

Illegible address? the morons down there at the post office read it wrong. They sent it back to her because they thought it was being sent to her... they did this to her on three packages.
Sinister is offline   Reply With Quote
Old 01-22-2007, 05:39 PM   #5
Senior Member
Certified GM nut
 
Join Date: Feb 2004
Location: MI
Posts: 2,246
Thanks: 0
Thanked 0 Times in 0 Posts
Logan is on a distinguished road
Default

Do you have the book right now? Issue a refund and relist the book.



As far as the post office goes don't get me started. I tried sending someone in NYC a package. Mailed it, came back. Confirmed the address, took it back and asked them what was wrong, they didn't know so they sent it to the NYC postmaster. Came back. Went to try it again and they charged me. Long story short, the address was a Harlem address, and the apartment is 2 blocks into Harlem. So two blocks away the road has a different name (in the Upper West Side). So I used the road name for the upper west side and it got there. STUPID since the package was going to harlem....
Logan is offline   Reply With Quote
Old 01-22-2007, 05:52 PM   #6
Senior Member
Posts like a Turbo
Thread Starter
 
Join Date: Dec 2006
Location: Pittsburgh PA
Posts: 430
Thanks: 0
Thanked 0 Times in 0 Posts
Sinister is on a distinguished road
Default

No, the book is MIA. Katie went to the post office and they said it left their "station" or whatever you want to call it.
Sinister is offline   Reply With Quote
Old 01-22-2007, 07:20 PM   #7
Senior Member
Certified GM nut
 
Join Date: Feb 2004
Location: MI
Posts: 2,246
Thanks: 0
Thanked 0 Times in 0 Posts
Logan is on a distinguished road
Default

Well, I hope it comes back. Part that sucks is sometimes it takes a month or so....
Logan is offline   Reply With Quote
Old 01-22-2007, 07:27 PM   #8
Senior Member
Posts like a Corvette
 
Join Date: Jul 2006
Location: Cheyenne, Wy.
Posts: 1,251
Thanked 0 Times in 0 Posts
gojo83 is on a distinguished road
Default

they sam thing happened to the wheels that I have on the bonne now but I got 3 not 4 and well the one got sent to freakiin wa state and I am in wy and that was in august and the post office didn't help one bit because it was not insured which the seller said was in cluded in the shipping price I want to know what happens to all the maill that goes mia do little gnomes get it and hide it how can you miss a 16" rim.sorry for the hijack all I got to say is good luck to your gf
gojo83 is offline   Reply With Quote
Old 01-24-2007, 10:44 PM   #9
Senior Member
Posts like a Turbo
Thread Starter
 
Join Date: Dec 2006
Location: Pittsburgh PA
Posts: 430
Thanks: 0
Thanked 0 Times in 0 Posts
Sinister is on a distinguished road
Default

Now apparently Amazon is saying she must refund this girl, although Katie did everything right. How can we avoid this?
Sinister is offline   Reply With Quote
Old 01-24-2007, 11:08 PM   #10
Senior Member
Certified GM nut
 
Join Date: Feb 2004
Location: MI
Posts: 2,246
Thanks: 0
Thanked 0 Times in 0 Posts
Logan is on a distinguished road
Default

As far as I know, not much. I have to say though, as a buyer, this is nice. I didn't receive two books so far (out of several) and I got refunds no questions asked.

I would say call amazon. It is bloody hard to get their phone number...so...call 800-201-7575. This is probably not the right number to call (as a real person answers the phone, no waiting, no computers to talk to). Tell them your gripe, and they will direct your call appropriately. When you talk to the person, ask what you need to do. Tell them you have a recipt for the shipping that you can supply upon their request.
Logan is offline   Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
Amazon and core charges? flatlander745 General GM Chat 3 02-07-2013 07:38 AM
Ebay and Amazon backup cams WhiteGxp Audio (and aftermarket electronics) 0 12-02-2011 10:49 PM
Don't overlook Amazon for DELPHI and AC/DELCO parts GunsOfNavarone Lounge 2 06-06-2011 07:50 AM
NXT Wax Kit on SALE-Amazon 95SLE Lounge 0 04-11-2008 06:19 PM
amazon.com help vital49 Lounge 2 11-02-2007 09:58 PM


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -4. The time now is 06:04 PM.


We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.