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#11
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Originally Posted by BillBoost37
Originally Posted by bandit
1-800-4-BANDIT
#12
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Blah blah.. he was busy talking to Mom ... barely talked to me..
At least the guy in Indiia acted like he wanted to help... even though he was less than helpful...
At least the guy in Indiia acted like he wanted to help... even though he was less than helpful...
#13
Retired
Gotta love the India tech support. I called DirecTv once and ended up talking to India. I asked her how the weather was. She said couldn't answer that. I said why, and she said they were not allowed to talk about the local area, or where they were at. Oh well, so much for customer service.
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2002 *-10 5.7 V8
2023 Jeep Rubicon Diesel
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#15
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Originally Posted by Mike1995
Gotta love the India tech support. I called DirecTv once and ended up talking to India. I asked her how the weather was. She said couldn't answer that. I said why, and she said they were not allowed to talk about the local area, or where they were at. Oh well, so much for customer service.
As nice as it would be at times, we can't just hang out and chit chat with callers. We got more calls waiting, and we have a contract with the company we are supporting that states how long customers will be stuck on hold. Plus, as much as everyone hates waiting for their call to be answered, those of us answering the calls hate even more starting a call with a ticked off customer because they were on hols so long because the last caller wanted to chat about the weather....
#16
Retired
Originally Posted by BillBoost37
I asked the guy what time it was there in India..he said.. about 9am..
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