My parents haven't changed the oil on their 96 SE since I did last May So I took the poor thing in today, and the guys couldn't even do it because the plug thingy was on so tight they couldn't get it off. Do I hold the place I got it changed at last responsible? And how do I fix it?

I've never heard of a drain plug that was on so tight that it couldn't be taken off. Especially with the wide assortment of tools available for its removal.

I know, I kinda had a sneaking suspicion that they were just being lazy, because they were kinda busy. So do you think I should just take it somewhere else and see if they can get it off?

try loosen it yourself first

She may not have the ramps or a wrench Haro. But yeah, changing oil on these cars is extremely easy; even girls can do it. I would definitely advise taking the car to a different shop that is more competent yes.

Mac she mentions that SHE did the oil change on her parents car...i would bet that she has the tools and the ramps.....

That would be really cool if she did Pat. We'll have to wait and see what she says.

Yep I tried it for the first time last summer, I was so proud of myself :o It was so messy though, I decided to just take it in this time.

Oh, and thanks for everyone'* help!

I use a giant piece of cardboard on the floor and scoot the drain pan out very slowly.