So I placed an order thru National Parts Depot for some much needed Trans Am resto parts and they arrived today.


When I got home from work I was surprised to find my wife had paid the UPS man over $100. for Customs duty. ......and there were 3 large boxes.

I had only ordered a few little parts totalling about $150. so I was very surprized to see these 3 large boxes.

I opened the first box and discovered a treasure chest of 1968 Chevelle parts.
The second box contained the Chevelle complete carpet set.
The third smaller box was my Trans Am parts.

I will have to contact NPD and arrange to return these to their rightful owner. If I were him, I would be pissed. He lives in southern Ontario about 4000 mi away from me.

.....and they better re-imburse the money I paid for Customs. His parts total came to almost $400.
I like the '68 Chevelle......bet it has a 396 big block. :P

Not sure if it was a UPS or NPD screw up. Either way, someone will pay.

UPS has nothing to do with this. The manifest department of the company from which you ordered needs a slap on the wrist.

did the other boxes have your address on them??

No, the other boxes had the other guys address on them.

I think you are right and it was an NPD screw up.

I'm going to try and get some free product out of them for my trouble.....and honesty. :P

Usually companies handle the internal errors by giving you credit. Now that'* just a thought, I don't know how they're going to repay you.

ha ha....ding ding ding ding jackpot.

but you should really give them to the guy that paid for them. :(

Ding ding ding.....it did turn out great.

NPD came good for the costs by giving me credit and free shipping for my next purchase. Snagged a complete interior carpet set, no charge and free freight...about a $200. value.

The other guys parts are going back to him on Monday. I will have to pay UPS $60. to ship them but the credit will cover it.