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Old 12-14-2005, 01:01 PM   #1
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Default Gah!! I hate customers!!!!

Could somebody please got to http://www.pctools.com/spyware-doctor/ and please show me where it says "This is an anti-virus program".

I'm getting real sick of e-mails/phone calls with ticked off people asking "Why didn't your product remove this virus"

A - it ain't our product. We're just their cahiers

B- where does it say it'* an antivirus???


Morons.....
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Old 12-14-2005, 01:07 PM   #2
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Ahhh, I see now you're back on the stupidity subject again...

All they want from you is to agree to give them their money back, a free product, fire the manager, and burn the business. Then they might be happy.
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Old 12-14-2005, 01:10 PM   #3
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what a scam
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Old 12-14-2005, 01:18 PM   #4
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most people don't know the diff between spyware and antivirus.
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Old 12-14-2005, 01:28 PM   #5
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Quote:
Originally Posted by lash
Ahhh, I see now you're back on the stupidity subject again...

All they want from you is to agree to give them their money back, a free product, fire the manager, and burn the business. Then they might be happy.
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Old 12-14-2005, 01:44 PM   #6
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Quote:
Originally Posted by MOS95B
Quote:
Originally Posted by lash
Ahhh, I see now you're back on the stupidity subject again...

All they want from you is to agree to give them their money back, a free product, fire the manager, and burn the business. Then they might be happy.
Exactly!!!

And...I would like some complimentary meal tickets, and a gift card and...

Either complete stupidity or just trying to "get over" on you.

My wife deals w/the public every day and has some wild stories to tell. I feel your pain.
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Old 12-14-2005, 01:50 PM   #7
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I've been doing this job for almost 5 years now. You'd think I'd be used to it by now.

But there'* some days where it just grates on me how some people should just not own computers. Or at least not be allowed to shop online.....
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Old 12-14-2005, 01:56 PM   #8
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There. Feel better now?

Understandable, Grasshopper... understandable.
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Old 12-14-2005, 01:58 PM   #9
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Might be a good idea to drop a note in the suggestion box indicating that the customers are expecting the software to do XYZ. Then (I know it'* a long shot), perhaps XYZ could be added as enhancements to the product. Would be many advantages...

--Job security for you..supporting another app
--Satisfy the customer'* needs
--More customers
--etc., etc., etc!

You get the picture....
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Old 12-14-2005, 01:59 PM   #10
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John...beer helps... beer and a burger is the way to go tonight.
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