This week marks my first week working for Alltel'* Internet Help Desk. Excellent benefits, and decent pay.

This week was the first week of four weeks of training. It'* going to be tough because I've had 6 years of network administration under my belt, and now I find out that most of what I know is outside their boundary of support (for now. They're still looking into including home networking support).

I completely understand the reasons though.

Anyway, that'* why I haven't had a huge presence here. On top of the new job, I've had to move in with my brother for the time being and have no where to set up my computer. :P

Another tech support guy what is this forum comming to


no I was going to go in a copier/printer repair industry but now I am L2in it up for Dell Servers and SANS.

Do you help consumers or what exactly?


"What exactly would you say you DO here"

Basically just help anyone that is having trouble with their DSL connection. It honestly is a "foot-in-the-door" position. I don't suspect I'll be answering phones for too awfully long.