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Old 05-25-2004, 09:06 PM   #11
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Call FedEx and ask to speak with a supervisor. Tell the supervisor what is going on. Call the company you ordered the rings from and report them stolen to them as well. If you paid by credit card call your credit card company and tell them you have a lost package and see if you are liable for the purchase.

You should not have to pay for the non delivery but it may take you two months to have your payment account credited. The time line is long but at least you will not be charged.
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Old 05-26-2004, 09:38 PM   #12
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Who actually did the shipping? They did not get the package to you, which is the responsibility of the seller. Do you know for sure what was in the box? Have the company who sold you the rings follow up on it from their end. Until you sign for the package, it is not your responsibility.
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Old 05-26-2004, 10:12 PM   #13
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Quote:
Originally Posted by merlin
Who actually did the shipping? They did not get the package to you, which is the responsibility of the seller. Do you know for sure what was in the box? Have the company who sold you the rings follow up on it from their end. Until you sign for the package, it is not your responsibility.
Some 3rd party company shipped the rings for kmart.com . I got some answers today. Fedex admitted that the driver dropped it off at the wrong place, and the driver went back today or so and asked the persons if they have my package and they said no. FedEx said to go ahead with the claim
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