WTF OMFG WOW

Some people should just not use Computers.

Took Me 20 F'ing mins to get this person to log onto her PC. (((20))) MINS


She Kept on typing the Numbers in Capitals

I tell People, do NOT use the Caps Lock, and ONLY hold the shift Key down for the WORD Not the Numbers!

But no do they lesson . Nope



How many other people here have to deal with people like this 3-5 times a day :?:

Maybe it was YOU not communicating it correctly. :P

j/k. Tech support sucks. I did it for 9 months and hated it. VERY frustrating.

Ok thats pretty bad, but I used to offer up tech support for my Female cousin in NY. When I would tell her to close the window, she wouldnt know what the heck I was talkign about. "minimize it or close it?" Close it!! "That red X thingy?" YES!!!

lmao I stopped helping her and now shes running windows 95 on her old azz computer since I refused to help her with a reformat after she messed up her windows 2000 that I had her install over the phone.

Talk about PAINFUL!!!

I'm glad I'm 2nd / 3rd level support. No phone BS.

people suck.

Quite often, people come into the store(or call on the phone), and when i greet them the first word outa their mouth is "question." It gets quite annoying at times, especially since 1/2 to 2/3 of the people never bought anything from us, yet *expect* us to guide them through their issues for free nonetheless. The worst part is the fact that they get insulted/angry when I wont stay on the phone and guide them step-by-step through fixing their walmart special for free.

<end rant>

dealing with the consumer segment or similar ability or literacy level is unbareable.

dealing with "IT Professionals" or the corporate segment is a little easier.

Dont you hate the call that is:

Then you look at what their system has and you see 8 sticks for a total of 32GB of ram, Dual Processors, 15 300GB Hard Drives....have fun.

I'm not a techy but I do paint new homes for a living and when I tell someone that a wall or door is wet, what do they do, they freak'n touch it every time and then say, "where did I get this paint on my hand from?" IDIOTS

i hate it when people call computers - towers, hard drives, motherboards, modems, cpu'*. IT'* A FREAKING COMPUTER PEOPLE. oh yeah we had this customer try to build his own computer and he brought it back to us and said it wouldn't turn on. One of our guys opened it and found that he left the plastic that covers the heat sink on. So my guy takes off the heat sink and not only did he leave that piece of plastic on, he also took the AMD sticker that they give you and put it on the processor like they show in pictures so you can tell it'* an amd. there are pics of this floating around some where. I have lots more stories like that

hahahaha, yeah, i know, i still can't get my dad to understand that the tower is not called the CPU and the monitor is not a TV. The memory is not your hard drive, and yes, you do need a hard drive. The keyboard is not a type writer and the mouse will not give you some kinda disease. The computer can not just be turned off from the power strip, and the fans can not be permanently unplugged (he hates it when his processor fan speeds up to cool that super hot P4 Prescott core, dang those things get too hot).

As for tech support, yeah. I give people my card, then they call me and ask for help on the phone. I tell them I don't do free phone support and would they like me to come take a look at it. They get mad. And so I tell them that time is money....and they get madder and expect me to spend 3 hours on the phone with them diagnosing some of the simplest problems i've ever seen. Some. People.

Deal with them all day :(

P.E.B.K.A.C.