What is it with dealerships?

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Jul 27, 2005 | 05:48 PM

iRocco

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From: Crystal Lake, IL

What is it with dealerships?

A couple of things happened at the dealership yesterday when I went to pick up my car from the service bay.

First, the cashier didn't know if the parts and labor had a warranty on them or for how long. What'* with that? Shouldn't that be part of her explanation of services rendered?

Second, the porter drives around to the front where I'm standing and looks surprised when I won't take the keys and drive away in a silver sunfire. Ok, so my car is also silver, but has two more doors and is noticably larger...

Next, one of the sales staff finally brings my car around for me and the first thing out of his mouth is, "isn't about time to trade this in on a newer model?" Man, I have less than 40k on a 5 year old car, its in great condition, and they don't even make an SSEi anymore. I told him when the last payment is in the mail to the bank, MAYBE then I'd think about it. He just wouldn't let up though. Trying to tell me the new GP has more interior room than the SSEi, or maybe I'd be happy in a G6...

Why do so many people treat a car as if it were a disposable razor?

Jul 27, 2005 | 05:54 PM

Chad V

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From: Grand Rapids, Iraq

Thats the dealership thing. I wouldnt say a new GP has more room. If you like being surrounded by ugly plastiness and cheap gauge accent.

Jul 27, 2005 | 06:12 PM

Rogue

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From: Westerville, Ohio 2000 Black SSEi

I just tell them to show me a car faster then what I have for less than 70,000. They look at me pretty strangely...

Jul 27, 2005 | 06:15 PM

willwren

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Most dealerships have a strict policy to keep sales away from service customers. I'm somewhat surprised they did that.

Jul 27, 2005 | 06:23 PM

toastedoats

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From: Fitchburg Ma _ToastedRice_

one word.

$

Jul 27, 2005 | 10:50 PM

banned3800

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Dealership locally tried to take me for $500 one day... All I wanted was a diagnostic...

They were telling me I needed all of these parts... I knew that was totall BS, and they thought I was going to say ok go ahead and do it...

I said oh hell no... Get my car off the lift and put it in the parking lot... The guy brings the keys in, and says, we need to do a courtesy wash... I was pissed like H*** already... Told the service guy to give me my keys, the h*** with your wash .... Told them they were a sorry group...

A $40 set of wires solved all my problems... I went to another Pontiac dealership 20 miles away... Mechanic drove my car and told me what was wrong off the bat...

I still do not deal with that ceartin dealership...

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Jul 27, 2005 | 11:12 PM

dbeast420

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From: My reclining computer chair

Quote:

Originally Posted by Rogue

I just tell them to show me a car faster then what I have for less than 70,000. They look at me pretty strangely...

Jul 28, 2005 | 01:00 PM

iRocco

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From: Crystal Lake, IL

I'm sure it boils down to the guy seeing a low-milage, desireable car in good condition, and thinking he was going to do a double-dip. Make money on a sale, make more money on the markup of a nice used car. Something like that.

What gets me is the crust the guy had. Not even "Thanks for your patronage, here'* your car sir, have a nice day." Just bugging be right off the bat telling me its time to trade it in.