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Old 01-06-2003, 05:27 PM   #1
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Default Possibly leaving the Bonneville family.

Thinkin about gettin rid of my Bonnie after talking with the dealer. I own a 98 SLE with 50k on it and took it in to get serviced. The main problem was the trunk release button was broke and it was leaking gas from the lines going from the tank to the external filter. Later that night while taking it to the dealer the starter goes out on it, have it towed to the dealer and left there. Get a call from them today and they tell me this:

I need to replace the upper and lower intake - #1 cylinder filled with antifreeze.
The starter snapped/broke(which I already knew)
Plugs are fouled
Lines need to be replaced(which I already knew)
And they think the switch is bad, not sure yet until they get a switch.

The thing that gets me is only the starter, trunk release switch and the uppper intake manifold are covered underneath warranty. The fuel lines and the lower intake are not.
They want I think around $600(USA) dollars to fix it and replace the plugs. Now im thinking about callin the warranty company and raising all hell bout this . The thing that makes me mad the most is they wont cover something that is a safety issue, but will cover an accessory.Sorry just had to vent.
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Old 01-06-2003, 05:44 PM   #2
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If it'* a safety issue and there is a warranty, I think by law they are required to fix it. Or...you could make it that way
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Old 01-06-2003, 06:35 PM   #3
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Bluff 'em into a corner! Seriously, the lower intake isn't that hard to replace. It'* a one-day job. Is it cracked? Or is it just the gaskets? Did they say?
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Old 01-07-2003, 04:03 AM   #4
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We have a "Lemon Law" just legislated last year that kicks dealers asses to fix bad problems with cars. you can always vent to gm.com, I have heard alot of favourable things getting done if you vent to the right people.
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Old 01-07-2003, 10:20 AM   #5
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Well Im waiting for the dealership to call me back and let me know exactly what is wrong with everything and when the car is fixed. From when I talked to them earlier they said that the lower and the upper intake would have to be replaced, so Im guessing that both were cracked. Cuz if I didnt have the warranty all the problems I listed wouldve came out to $1600. I went in with my dad later on once he got off work and they took him more seriously since he is older. I guess they are going to replace everything free of charge. But I am still going to raise hell about not having safety issues covered underneath warranty. They told me since it is the extended warranty that the "bumper to bumper" isnt really what it says.
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Old 01-07-2003, 02:27 PM   #6
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Hey, I'd really like to know the final diagnosis on the lower intake. I've never heard of one even warping, much less cracking. When you pick up your car, can you ask them if you can see the lower? I'd like to know what the specific failure was on it......and the upper, too for that matter. We might have something new to learn from you on this.
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Old 01-07-2003, 03:33 PM   #7
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Leaving now to go pick up my car. Ill post all the info that I find out when I get back.
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Old 01-07-2003, 09:00 PM   #8
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K heres the scoop:
The starter shaft broke because of the #1 cylinder hydrolocking.
The trunk release is replaced($6 for the switch & $194 for labor thought that was high)
The upper intake manifold was cracked
They replaced the lower intake manifold cuz thats what they recommend, otherwise there was nothing wrong with it. they said if I didnt it would happen again later down the road.
The replaced the fuel lines but didnt give a reason why it happened.

After complaining some more all I had to pay was $45 for the fuel lines themselves. Now tomorrow Ill just have to replace the plugs as well as the wires while I doin work to the plugs.
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Old 01-08-2003, 11:02 AM   #9
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Heres how the bill went:

Job #1
Part # - 25625186
Cost - $42.97
Labor - $38.54
Time - .5 hour
Problem - Fuel leak at rear line
Total - $81.51

Job #2
Part # - 10465421
Cost - $326.34
Labor - $84.79
Time - 1.10 hours
Problem - Starter assembly broken due to hydrolocked engine
Total - $411.13

Job #3
Part # - 25607903
Cost - $6.31
Labor - $107.91(misread bill first time)
Time - 1.40 hours
Problem - Switch shorted out, replaced trunk release switch
Total - $114.22

Job #4
Part # - 17113136
Cost - $295.58
Labor - $200.41
Part # - 121346290(coolant)
Cost - $15.00
Time - 2.60 hours
Problem - Upper manifold cracked. Replaced upper manifold. Needs lower manifold for proper repair
Total - $518.19

Rent-A-Car - $ 30.00

Parts Total - $431.65
Labor Total - $693.40
Rent-A-Car - $ 30.00

TOTAL INVOICE - $1193.96

All I ended up paying for was the fuel line part plus tax. Which came out to $45.55.
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Old 01-09-2003, 02:00 PM   #10
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1.4 hours for a frigain switch???!!! What the hell. I have replaced my switch before and it took me .02 seconds!!!! Easy as pie
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