Auto Xray EZ Scan 6000 capsule review - GM Forum - Buick, Cadillac, Chev, Olds, GMC & Pontiac chat


General GM Chat When starting new posts, please specify YEAR, MAKE, MODEL, ENGINE type, and whatever modifications you have made. Chat about all things GM (and related cars). Off-topic stuff should be in the Lounge, and all Model specific mechanical problems should be posted in the proper forum.

Reply
 
 
 
Thread Tools Search this Thread
Old 02-02-2007, 03:14 PM   #1
Senior Member
Posts like a Corvette
Thread Starter
 
Join Date: Jan 2007
Location: San Diego, CA
Posts: 1,451
Thanks: 0
Thanked 0 Times in 0 Posts
agrazela is on a distinguished road
Default Auto Xray EZ Scan 6000 capsule review

Got my AutoXray EZ Scan 6000 a week ago, and have had a chance to work with it awhile. Here’* my capsule review:

THE GOOD:
• Scanner is easy to use, with good intuitive menus.
• Printed manual is actually quite good (though somewhat deceptive, see below)
• Scans all the codes I could want, plus about 30 generic/GM-specific operational items; also freeze-frames and data capture.
• Package included cables to hook up to OBD-II, and many OBD-I cars (like my ’93 Dodge).
• Also included PC software and USB hookup cable.
• Price was under $350 delivered, even bundled with engine compression tester from an EBAY retailer--there is also a $50 mfgr’* rebate.

THE BAD:
• PC software is atrocious; I have to reinstall the software and drivers every time I hook up to PC; this is with the newest downloaded updates, and has been confirmed on 4 different PC’* using three different OS (Windows 98, 2000, and XP).

THE UGLY:
• The company’* website and the product’* manual deceptively suggest that a $50 downloadable upgrade will allow additional GM-enhanced codes and operational data to be read (cool stuff like tranny temps and shift times, etc.); this is completely false.
• Customer service sux; took me three days of leaving unreturned phone calls to tech service before getting a surly individual who laughed at me when I asked about the “vaporware” $50 upgrade package above, then said, “you should’ve bought a Tech 2.”

Ultimately, for the price I paid I’m happy with what the tool will do for me…though not with the support. I expected it to be able to give me more data, and I do feel deceived by the company regarding it’* true capabilities.
agrazela is offline   Reply With Quote
Old 02-02-2007, 03:16 PM   #2
Senior Member
True Car Nut
 
Join Date: Jan 2006
Location: NEBF:06,07 | NYBF:06,07 | ONBF:06,07 | CNBF:06 & more............
Posts: 8,029
Thanks: 0
Thanked 0 Times in 0 Posts
bandit is on a distinguished road
Default

Hmm... my dads works just fine far as the software. You might need Some updates on the PCs or you might have a Bad CD
bandit is offline   Reply With Quote
Old 02-02-2007, 03:47 PM   #3
Senior Member
True Car Nut
 
Join Date: May 2005
Location: _Phoenix, AZ_ _WCBF '05, '06, '07 Survivor_ ____NEBF '07 Remnant___
Posts: 3,448
Thanks: 0
Thanked 0 Times in 0 Posts
Echo SSEI is on a distinguished road
Default

Can you share why, specifically, the $50 upgrade is misleading? What do you get with the upgrade? What were you thinking you would get?
Echo SSEI is offline   Reply With Quote
Old 02-02-2007, 09:17 PM   #4
Senior Member
Certified Car Nut
 
dbeast420's Avatar
 
Join Date: Aug 2004
Location: My reclining computer chair
Posts: 11,269
Thanks: 0
Thanked 0 Times in 0 Posts
dbeast420 is on a distinguished road
Default

I've got the 4000 and am completely satisfied with mine and no complaints about their tech or customer service
dbeast420 is offline   Reply With Quote
Old 02-03-2007, 01:48 AM   #5
Senior Member
True Car Nut
 
Join Date: Jan 2006
Location: NEBF:06,07 | NYBF:06,07 | ONBF:06,07 | CNBF:06 & more............
Posts: 8,029
Thanks: 0
Thanked 0 Times in 0 Posts
bandit is on a distinguished road
Default

Echo: i dont know what hes talking about, cuz my dad has the 6000 and it will read my trans temp and all of those things he list just fine.
bandit is offline   Reply With Quote
Old 02-03-2007, 02:55 AM   #6
Senior Member
Posts like a Corvette
Thread Starter
 
Join Date: Jan 2007
Location: San Diego, CA
Posts: 1,451
Thanks: 0
Thanked 0 Times in 0 Posts
agrazela is on a distinguished road
Default

Quote:
Originally Posted by bandit
Echo: i dont know what hes talking about, cuz my dad has the 6000 and it will read my trans temp and all of those things he list just fine.
Maybe it will read yours because you're OBD-I ?
It doesn't read any tranny info whatsoever on either my '98 or '04 LeSabres.

Quote:
Originally Posted by Echo SSEI
Can you share why, specifically, the $50 upgrade is misleading? What do you get with the upgrade? What were you thinking you would get?
Check this link for indication of the existence of a GM OBD-II enhanced upgrade:
http://www.autoxray.com/product_detail.php?pid=117

Start at page 59 of the .pdf in this link for a listing of enhanced operational items one might expect from said upgrade:
http://www.autoxray.com/publish/2006...english_94.pdf

I do read SOME of the things on that list, but not many (maybe 8 or 10 of them). Granted, the manual does not PROMISE that you will get ALL of these items with the "upgrade"; however, I feel deceived because:

1) THERE IS NO GM OBD-II ENHANCED UPGRADE. The advertised existence of such an upgrade led me to believe, before purchase, that for 50 bucks more, I could read more stuff. The tech told me "it'* already enhanced, right out of the box...there is no additional upgrade." Sounds good, but then when I asked about the tranny temps, shift times etc., that'* when he laughed and said "guess you shoulda bought a Tech 2 if you want that info".
2) If the manufacturer SPECIFICALLY KNOWS you can't read the vast majority of the listed operational items on your OBD-II GM with their machine, and that, in fact, you need a Tech 2 to do so, why don't they just state that, rather than be intentionally misleading?
agrazela is offline   Reply With Quote
Old 02-03-2007, 03:00 AM   #7
Senior Member
Posts like a Corvette
Thread Starter
 
Join Date: Jan 2007
Location: San Diego, CA
Posts: 1,451
Thanks: 0
Thanked 0 Times in 0 Posts
agrazela is on a distinguished road
Default

Quote:
Originally Posted by dbeast420
I've got the 4000 and am completely satisfied with mine and no complaints about their tech or customer service
Does yours read tranny temps and shift times on your '99 Bonnie?
Did you ever get the "enhanced GM OBD-II upgrade"?

Did I just get a service guy who decided to jerk me around?
agrazela is offline   Reply With Quote
Old 02-03-2007, 07:16 AM   #8
Senior Member
Posts like a Camaro
 
Join Date: Dec 2005
Location: Clovis, CA
Posts: 851
Thanks: 0
Thanked 0 Times in 0 Posts
MACDRIVE is on a distinguished road
Default Re: Auto Xray EZ Scan 6000 capsule review

Quote:
Originally Posted by agrazela
I have to reinstall the software and drivers every time I hook up to PC;
That'* the part I can't figure out.
MACDRIVE is offline   Reply With Quote
Old 02-03-2007, 10:38 AM   #9
Senior Member
Posts like a Corvette
Thread Starter
 
Join Date: Jan 2007
Location: San Diego, CA
Posts: 1,451
Thanks: 0
Thanked 0 Times in 0 Posts
agrazela is on a distinguished road
Default

The software thing is really not that big a deal for me, because it only takes about 2 minutes, and my data files stay OK.

I'd like to see more posts about experiences with the AutoXray on a 96+ GM OBD-II...
agrazela is offline   Reply With Quote
Old 02-03-2007, 12:53 PM   #10
Senior Member
True Car Nut
 
GAMEOVER's Avatar
 
Join Date: Aug 2003
Location: Racine Wi
Posts: 5,146
Thanks: 0
Thanked 0 Times in 0 Posts
GAMEOVER is on a distinguished road
Default

Quote:
Originally Posted by dbeast420
I've got the 4000 and am completely satisfied with mine and no complaints about their tech or customer service
same here
GAMEOVER is offline   Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
Buried Car Time capsule to be opened Friday (updated vid) crzydmnd72 Lounge 45 06-21-2007 11:16 PM
Time Capsule inside! OLBlueEyesBonne Your Ride: GM Pictures & Videos 7 06-04-2007 01:48 PM
Access codes for Auto Xray EZ Link scan tool? billha General GM Chat 3 08-10-2004 02:34 PM
2003 Detroit Auto Show Review Sol Lounge 10 01-27-2003 01:38 PM
6000 LE in an accident SSEi95 1992-1999 3 08-19-2002 09:49 AM


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -4. The time now is 01:54 AM.


We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.