Anyone else have trouble with gas pumps not shutting off? - GM Forum - Buick, Cadillac, Chev, Olds, GMC & Pontiac chat


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Old 06-21-2007, 09:09 PM   #1
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Default Anyone else have trouble with gas pumps not shutting off?

I've only had this problem a few times, except for the BPAmoco on my way home from work. Once a month at least, their pumps don't shut off when the tank is full. I know others have the same problem there, because there are ALWAYS big gas puddles on the concrete by the pumps. The smug greasy pump jockey told me I had a "bad neck design"!! I told him to fix his ****, turned around and left. And I fired off emails to CircleK and BP when I got home today.
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Old 06-21-2007, 09:18 PM   #2
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Nope have not had that problem in a long time.

Arn't you glad you turned off your car before pumping gas. Don't you wish everyone did.

In this situation all it takes is one spark and the gas station is history.
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Old 06-21-2007, 10:55 PM   #3
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Around here..the fire marshals in both CT and MA have made all stations remove the locks because of these situations.
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Old 06-21-2007, 11:46 PM   #4
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Its happened to me once that I can think of. It was a Conoco truck stop. I stopped there because I had forgotten to get gas in the town I had just left, and it was a little cheaper there than in the town I was preparing to enter. Thought I would save a few cents.

I was washing my window off on the passenger side while the gas was pumping, kinda out of it really....then as Im scrubbin away I hear this running/splashing sound and stop and go "what the?" then it occurs to me whats happening and I curse and run around the side and turn off the pump. I had pumped over 11 gallons of gas. For the mileage I had driven I shouldve used about 7-8, 9 at the most. I was not happy.

I went in and told the cashier that there was a problem with pump 5 and that it wasnt shutting off properly. She responded with "oh yeah, pump 3 is like that too!"......in order to contain my fury I simply just turned around and left.
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Old 06-21-2007, 11:55 PM   #5
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i used to be a manager at a gas station you guys have to realize the people that work there DONT maintain the pumps the company does and whenever they do go bad and cause that its completley random and can happen at anytime at any gas pump. Nothing can be done until a new "handle" is sent to them to replace the old one
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Old 06-22-2007, 12:37 AM   #6
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They are the only employees there. So you have to tell them the problems. Then contact management later when you get contact info. That'* just what I did. What would you do?
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Old 06-22-2007, 12:42 AM   #7
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yea but then you have to go through the process of ordering new handles from whoever your owner-maintence center. Now when i had the problem i made sure to knock 5-10 bucks off and give them a free coffe or something only because im big on customer service. i also took off the handle with my tools so nobody else could pump with that, But everyone dosent have that kinda common sense :P
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Old 06-22-2007, 01:40 AM   #8
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I own two gas stations and there are big problems determining when a gas nozzle is defective or just acting funny. I sell fuel to 1000 cars per day at each one of my stores. One time a nozzle won't shut off for someone and then it will work fine for the next 50 cars or for the next week, who knows. You can't replace a $150 nozzle just because one car had a problem. There are about 10 factors that will make a nozzle not shut off and most of them aren't related to the nozzle. If you have Vapor Recovery in your area then look out. Those nozzle, hose, breakaway combinations are under-engineered to the max. And stations are forced to use that crap by the EPA or DNR in that area.
How the nozzle senses backpressure is through a small air tube in the spout. If that air tube is restricted by it'* position in car, by a clogged vapor line because the idiot before you overfilled his car on purpose, by gasoline in the vapor line from non functioning venturi tubes in the hose, or etc etc. ... well.... It'* just complicated.
Customers abuse the hell out of the nozzles so employees become indifferent to their complaints. Sorry, its just the way it is.
Take my advice.. stay next to the gas nozzle when the car is nearing full.
Wash your windows after your done fueling.
By the way, gas spills can cost a gas station owner his business. Law suits, fines, injuries etc. Gas station owners do not take them lightly.
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Old 06-22-2007, 12:07 PM   #9
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I do stand there at this station. I listen, I feel, I wait...

My point was: Does anyone else have this problem? Enough to support the attendant'* accusation of a "bad neck design"...
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Old 06-22-2007, 12:13 PM   #10
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I have never had that problem... ever, with any car
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