*SIGH* angel eye lamp broke..
Senior Member
Certified Car Nut
Joined: Oct 2003
Posts: 19,756
Likes: 1
Originally Posted by driverjohn2005
oh, this is nice. Look at the friendly response I got after asking for a replacement from Hella:
Mr. Simons -
Our warranty covers defects in material and worksmanship. A rock
striking
the lamp is not a defect.
- Jack
Mr. Simons -
Our warranty covers defects in material and worksmanship. A rock
striking
the lamp is not a defect.
- Jack
Thread Starter
Senior Member
True Car Nut
Joined: Jan 2003
Posts: 7,099
Likes: 0
From: Bonney Lake/Ellensburg, Washington- WCBF '04, '05, '06, '07 Survivor-
mine are working like a charm
Senior Member
Certified Car Nut
Joined: Oct 2003
Posts: 19,756
Likes: 1
Welp here is what hella has to say
Pat -
Sorry about the problems you've had with the lamps. I was just talking with
our Product Development person here about getting more frequent calls on
the LED rings going out, and had suggested gettnig with our supplier to
rectify the problem.
I will be happy to send you another pair of lamps, and you can simply
remove the LED prtion from the new ones, and re-install it in the ones
already in the car so that you don't have to change out the whole lamp.
This is the best I can offer you until we get some confirmation back from
our supplier that they have corrected the obvious problem with their LEDs
in these lamps.
Please let me know if that will suffice, and I will be glad to do so.
********PLEASE INCLUDE ALL PREVIOUS CONVERSATIONS WHEN REPLYING*********
Hella, Inc. Customer Service Department.
looks like they are willing to help 
Pat -
Sorry about the problems you've had with the lamps. I was just talking with
our Product Development person here about getting more frequent calls on
the LED rings going out, and had suggested gettnig with our supplier to
rectify the problem.
I will be happy to send you another pair of lamps, and you can simply
remove the LED prtion from the new ones, and re-install it in the ones
already in the car so that you don't have to change out the whole lamp.
This is the best I can offer you until we get some confirmation back from
our supplier that they have corrected the obvious problem with their LEDs
in these lamps.
Please let me know if that will suffice, and I will be glad to do so.
********PLEASE INCLUDE ALL PREVIOUS CONVERSATIONS WHEN REPLYING*********
Hella, Inc. Customer Service Department.
Senior Member
Certified Car Nut
Joined: Jun 2003
Posts: 15,928
Likes: 1
Originally Posted by driverjohn2005
oh, this is nice. Look at the friendly response I got after asking for a replacement from Hella:
Mr. Simons -
Our warranty covers defects in material and worksmanship. A rock
striking
the lamp is not a defect.
- Jack
Mr. Simons -
Our warranty covers defects in material and worksmanship. A rock
striking
the lamp is not a defect.
- Jack
DINOSAURUS BOOSTUS
Expert Gearhead
Joined: Mar 2005
Posts: 41,391
Likes: 30
From: Enfield, CT
Originally Posted by BonneMeMN
Originally Posted by driverjohn2005
oh, this is nice. Look at the friendly response I got after asking for a replacement from Hella:
Mr. Simons -
Our warranty covers defects in material and worksmanship. A rock
striking
the lamp is not a defect.
- Jack
Mr. Simons -
Our warranty covers defects in material and worksmanship. A rock
striking
the lamp is not a defect.
- Jack
Well he was short (in more then 1 way) about it, but he'* right. It'* not their fault it was broken on your car in this manner.
Member
Posts like a V-Tak
Joined: Aug 2005
Posts: 43
Likes: 0
Don't mean to go off topic but I would appreciate it if anyone with angel eyes would PM me with the site or place where they purchased them. I just picked up my 96 SSEi and by all account these are a pretty cool accessory i'd be interested in installing...
blue or red preferably thanks in advance =)
blue or red preferably thanks in advance =)
Member
Posts like a V-Tak
Joined: Aug 2005
Posts: 43
Likes: 0
Good Point! hadn't really considered it as I'm on good terms with half my family working for the police in my area lol
I wonder how white would look on a black car... angel eyes or led'* etc if anyone had pics i'd be interested
I wonder how white would look on a black car... angel eyes or led'* etc if anyone had pics i'd be interested