Transmission issue
yes it’* under warranty but he did a poor job the first time and I he is not being very helpful after this issue he has agreed to partially refund me but I wanted to know more about the issue before I took it to someone else I don’t want them to tell me anything as of last night it appears the torque converter has went out I was turning the corner to come home and it made a strange sound and powered down went into limp mode I was able to pull it into the driveway I cranked it up this morning and it sound like a fan blowing with sheets of paper in it
Sounds like a basket case. The rebuilder did a poor job then doesn't want to touch it. New sounds and behavior are coming out of the woodwork.
If I had to guess, this "rebuilder" only slaps clutches and seals and maybe torque converters in them then, sends them on their way, then crosses fingers that they don't come back.
If it were me, I'd get this rebuilder'* refund option in writing, and not sign anything that says you can't claim more, then go to a more reputable shop.
If your area is a single-party-consent area, you could call him, discuss the whole thing, record the call, then have that bit of evidence available for legal action later. I'm imagining you paid probably $4,000 for this "rebuild", and he probably wants to refund less than 25%. That'* no small chunk of change that you are out for this. These are numbers that are worth the trouble. Your call could go like this:
1. I had a bad transmission
2. You said you would rebuild it and then it would be good
3. Now it is bad (or worse than it was, if applicable)
4. Since you are now attempting to pay me back some amount because you aren't willing to fix it, I want a full refund so I can go somewhere else and get it fixed properly
Response: "That'* unfair, yada yada"
5. What else would you have me do to get a working transmission?
This would establish a clear admission that the "rebuilder" understood that you wanted it all the way fixed, not half fixed, and that the "rebuilder" is unwilling to finish repairing it, even though it is under warranty. I haven't said this yet, but I suspect you got the cheapest parts available, this "rebuilder" slapped them in without doing any of the necessary inspections etc., so even if you did get this issue figured out and/or got this "rebuilder" to fix it, you'll only have other problems down the road.
I'm not saying we won't help, but if we do get this figured out here, I suspect you will be pulling the valve body, replacing the solenoid pack, possibly replacing the wiring on the inside, maybe taking the whole thing out to figure out the other noises, and still ending up with something you can't trust. Another shop, if they are reputable and honest, will likely tell you that they would need to do a full rebuild to get it to a good place that they can support a warranty on.
If I had to guess, this "rebuilder" only slaps clutches and seals and maybe torque converters in them then, sends them on their way, then crosses fingers that they don't come back.
If it were me, I'd get this rebuilder'* refund option in writing, and not sign anything that says you can't claim more, then go to a more reputable shop.
If your area is a single-party-consent area, you could call him, discuss the whole thing, record the call, then have that bit of evidence available for legal action later. I'm imagining you paid probably $4,000 for this "rebuild", and he probably wants to refund less than 25%. That'* no small chunk of change that you are out for this. These are numbers that are worth the trouble. Your call could go like this:
1. I had a bad transmission
2. You said you would rebuild it and then it would be good
3. Now it is bad (or worse than it was, if applicable)
4. Since you are now attempting to pay me back some amount because you aren't willing to fix it, I want a full refund so I can go somewhere else and get it fixed properly
Response: "That'* unfair, yada yada"
5. What else would you have me do to get a working transmission?
This would establish a clear admission that the "rebuilder" understood that you wanted it all the way fixed, not half fixed, and that the "rebuilder" is unwilling to finish repairing it, even though it is under warranty. I haven't said this yet, but I suspect you got the cheapest parts available, this "rebuilder" slapped them in without doing any of the necessary inspections etc., so even if you did get this issue figured out and/or got this "rebuilder" to fix it, you'll only have other problems down the road.
I'm not saying we won't help, but if we do get this figured out here, I suspect you will be pulling the valve body, replacing the solenoid pack, possibly replacing the wiring on the inside, maybe taking the whole thing out to figure out the other noises, and still ending up with something you can't trust. Another shop, if they are reputable and honest, will likely tell you that they would need to do a full rebuild to get it to a good place that they can support a warranty on.
From what I read, sound like the oil pump in the trans might be noisy (noise on cold start and continues). The 6L transmissions have issues with the Torque converters failing, and in my experience, the debris from the TC failure scores the oil pump and the first clutch to have issues is the 456 clutch. Have seen the metal in the pan restrict oil flow and cause low line psi ( noise usually starts after ran for a bit). If when over hauled the valve bodies and oil pump should have been disassembled and at least inspected. All in all, sound like an issue with the rebuild. The other'* here have given valuable info. Gather all the info you can. Have to give the repair facility the chance to make it right. If they can't or won't, Then pursue what action needs to be perused to fix the issue in your favor. Not sure if this helps, but hope the best to you.
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