Sorry, I'll rephrase that, I hate shops/dealers that overcharge in situations such as this.

I'm with Gus, I would like to see an itemized list of what you were charged for.

Glad you got the car fixed, but I agree with the others, they overcharged you by a ridiculous amount, I have taken my BCM out before, and it only took me maybe 30 minutes to remove, and 30 minutes to put it back.
Reprogramming it on a Tech II should not take but a couple of minutes, so at most I can see them charging you for an hours labor.
The part being 160.00, I can see them charging close to double for that to cover their warranty, most shops do this.
Even if it was double, that would be like 320.00, and guessing their hourly rate is probably around 70.00 to 80.00 an hour, at most you should have been charged around 500.00 for labor, part, and warranty.
In my opinion even that is a bit steep, but what can you do if you do not have a Tech II..

Yep - here's the cost breakdown. I would be interested in what others think of the charges. This isn't a GM dealership - it was a recommended shop that provides excellent service at a price lower than the dealership.

Maybe that's NOT the case. Unfortunately, I have little to compare to, but it does seem like a lot of money to spend......

Problem diagnosis.........................$155
BCM removal/replacement labor.....$109 (1 hour labor)
BCM Computer.............................$476 (BCM part - $126 will be refunded if the core was reusable, which it probably isn't)
Freight........................................$ 25 (cost to ship BCM)
Computer reflash..........................$109 (1 hour labor)
Shop supplies...............................$ 40
Technical Info Access Fee........ ......$ 4
GST tax.......................................$45
PST tax........................................$45
Total............................................$ 1011

What do think? Too high?

Too high IMO, 109.00 an hour for labor, I know I have not went to a shop in a while, but I could have sworn the dealer was charging like 75.00 to 80.00 an hour, and this is a dealership.

I am betting they did not spend an hour removing the BCM, if so they were purposely taking their time, or they just rounded up a half hour to an hour.

476.00 total for the BCM is extremely ridiculous, a 160.00 part should not have been that much even if they charged double, core or not IMO it should not have been over 320.00 max for that part.

Freight change is ridiculous, the BCM is not freight, not what you'd typically call freight anyway, 25.00 to get the part shipped is a bit much, unless it had to be over night shipped from somewhere.

40.00 for shop supplies, I am curious as to what they used 40.00 worth, when I removed mine, and put it back, I used no extra "supplies"

Maybe the others can help you justify the fees here, but IMO they robbed you, and I'd never go to them again.

I work at a Toyota dealer in NY. We charge 89.00 a hour. And we charge by book or warranty time. I think 40 for shop supplies is a lot. A lot of places charge a shop supply charge on every repair. But it is usually like 5 or 10 here. That bcm is cheap compared to the cost I have seen of a lot of them.

Jesus H...

Thank god the only thing I CAN'T do in my driveway is an alignment and a NYS inspection. Otherwise I would have gone bankrupt 20 some years ago.

I'd go back and argue the shop supplies. WTF did they use out of THEIR supply wise to remove and install this BCM?

You got screwed on the parts cost. $158 was the cost of a A/C Delco brand new unit at Rockauto.

It doesn't cost $25 to ship something unless it was overnighted.

Technical Access fee? WTF is that? Every GM dealer should already have access to GM's technical database without charge. This should not be passed down to the customer. Technically, its a tax write off.

I'd go on, but the more I look at the price list makes me want to go up there and do some wall to wall counseling using dimension lumber on the service writer.

it was that on the dodge truck ones my fil and the ones at work had to have, dealer only part and programing = costing ones body part or parts

I thought that part could be bought on RockAuto for 158.00?
Technically that would mean in this case it was not a dealer only part, but a part that primarily can only be serviced by a dealer, or somebody with a Tech II..

I would have bought/replaced the BCM myself in a parking lot of my local mechanic, as they are pretty easy to access, and remove.
I'd have paid him to flash it, or if he wouldn't do it I'd find somebody else that would, and I'd have came out saving a lot of money compared to what they had to spend.

Hour to program the BCM? The car is already in the shop.....attach your Tech II to a computerand car..... 10-15 minutes, tops....

Too high a cost on BCM....

$40 for what supplies?

An hour to remove/install a BCM?

Freight?

William, he can buy it off of Rockauto. The A/C Delco brand. They actually require you to send in your VIN number when you purchase it. It must come directly from the factory where they have the capability to program it before it ships. Same thing with PCM's.