Pontiac Dealer has my GXP =( - GM Forum - Buick, Cadillac, Chev, Olds, GMC & Pontiac chat


Bonneville GXP/ Northstar Powered Cars Discuss your Bonneville GXP and/or any other Northstar powered Olds or Cadillac... Including the 3.5L Twin Cam V6 (Short Star ) 4.0L and 4.6L Northstar V8's. Please use General Chat for non-mechanical issues, and Performance and Brainstorming for improvements.

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Old 06-03-2007, 10:31 PM   #1
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Default Pontiac Dealer has my GXP =(

Well took my car into the shop after a strut mount broke WTH!!!!!!!! After 28k??? Anyways they told me that my brakes are glazed and the rotors are getting close to the minimum requirements. WTH AGAIN!!! I looked at the rotors and they are severly indented. But the pads are good. Also I noticed that the rotors had about a half of inch of dark area, meaning to me that the rotors were getting super hot (front ones). I dont drive it crazy, nothing crazier than I drove my 95 but all these problems with this car is getting fed up. So I had to drive a rental car yesturday a Chevy Aveo hatchback. That was the slowest peice of crap I have ever driven my dog could have ran faster than it I was actaully embrassed to get seen in it. Anyways my car will be done tommorow and it better be fixed. OH one more thing the fog light went out a while back so I tol them to check it out, and to my surprise the thing worked when they looked at it. Ummm I hate that I looked like a fool in front of pontiac after I got on them about not fixing the strut correctly. They dont like me much right now But this thing has been in the shop every single month since I had it for the same problems.
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Old 06-03-2007, 10:42 PM   #2
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I feel your pain. Mine has been in a couple of times recently for warranty work. Last service loaner I had was a Cobalt LS, or as I like to call it a Lotta ****! The guy said to me "but it'* great on gas". I said, for the one day I'm going to have it, I really don't care. Did you notice the V8 I drive?? Needless to say, they had nothing else.

The dealer I use has been really good about getting things fixed. I'm ultra-picky when it comes to my car (I think they're quickly learning this).

As for your problems, I did notice on mine that the right front wheel always seemed to have a lot more brake dust than the left. Occasionally (but not regularly reproduceable) it will pull sharply to the right when I brake. Sounds like a caliper problem starting to develop. The dealer said both side were wearing evenly and could find no other fault. Guess I'll see what happens. Like you, mine may be back to them again.
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Old 06-04-2007, 12:35 AM   #3
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My warranty is almost up. I really don't like these stories.
Sorry to hear the news, Vince.
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Old 06-04-2007, 01:38 AM   #4
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I got a warranty up to 100k until 2012 =D $50 deductible
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Old 06-04-2007, 01:59 AM   #5
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Quote:
Originally Posted by skregal
My warranty is almost up. I really don't like these stories.
Sorry to hear the news, Vince.
You can still buy the GMPP warranty as long as you get it before the factory warranty is up. I've already had ~$3,500 of transmission work done along with some other items. These were still under the original warranty, but I've also bought the extended warranty to 120,000 km. Love the car, but at this rate I may be very glad I spent the money!
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Old 06-04-2007, 08:40 PM   #6
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Quote:
Originally Posted by ddalder
Quote:
Originally Posted by skregal
My warranty is almost up. I really don't like these stories.
Sorry to hear the news, Vince.
You can still buy the GMPP warranty as long as you get it before the factory warranty is up. I've already had ~$3,500 of transmission work done along with some other items. These were still under the original warranty, but I've also bought the extended warranty to 120,000 km. Love the car, but at this rate I may be very glad I spent the money!
I bought the CarMax warranty to 79,000 miles. You definitely don't want a Northstar drive train and be responsible for the maintenance.

I'm at 30,800 miles (already - yipes!) and the dealer last week stiffed me on a small smattering of warranty requests - they were completely willing to do the SB on the foglamp wiring harness, I think, since it seems on the invoice that they ordered the harness. I asked (for the third time) that they adjust the sunroof. NPF, mates. Can't reproduce the complaint.

I'm wondering, what were you doing in my car during those 17 miles of freeway road test that you couldn't hear the wind whistling through the back of the sunroof? Maybe it'* because you repair boys always wind the climate control down to 60 deg F and the a/c blows like a typhoon?

I picked up the car and immediately had to close the shade to use the phone. This morning, I was having the car washed (the best deal going - Mr. Car Wash, $29/month, unlimited washes. "Oops! A bird pooped on it! Time to go through the wash tunnel again!") and got WET when the dryers blew the water off the car and down through the whistling sunroof.

On the other hand, we must take heart with the suggestion of reliability found in most of the pre-owned units coming on the market (the GXPs, I mean) They usually have over 75,000 miles thereon.

Cute story - one the way home tonight (19 mile commute) I was moseying along on the Katy Freeway (I-10 west of town) and a cat in an 04 black GXP pulled alongside in the right lane .. he had a BIG grin on his face and gave a hand salutation in recognition of our selection...
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Old 06-04-2007, 08:48 PM   #7
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Well, just some update Pontiac still doesnt have the part >=( so who knows when I will get it.
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Old 06-04-2007, 09:06 PM   #8
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I have such problems getting GM to fix stuff under warranty that I'm afraid to buy the extended warranty. I'm taking my Tahoe in tomorrow for something I tried to get them to fix last year. They just refuse to acknowledge the problem half the time. If your paying for the invoice they suddenly find all kinds of problems to charge you for. Do they really wonder why Toyota is in the passing lane?
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Old 06-04-2007, 09:27 PM   #9
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noise from the sunroof try both quarter windows...
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Old 06-04-2007, 09:35 PM   #10
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Quote:
Originally Posted by skregal
I have such problems getting GM to fix stuff under warranty that I'm afraid to buy the extended warranty. I'm taking my Tahoe in tomorrow for something I tried to get them to fix last year. They just refuse to acknowledge the problem half the time. If your paying for the invoice they suddenly find all kinds of problems to charge you for. Do they really wonder why Toyota is in the passing lane?
Wow, that'* terrible. I deal with Stampede Pontiac in Calgary (for those Albertan'* who may be reading). I've had great service. Unfortunately well over $4K under the original factory warranty to date. Never a fight! If it was broken and covered, they just took care of it for me. No hassle! Sounds like you need to find a new dealership. Biggest challenge has been parts. Almost everything they've needed has had to come from the US. Not a problem, unless you live in Canada...
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