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Old 07-26-2005, 01:13 PM   #1
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Default Dang windows

So last time I wrote about this my rear windows wouldn't work. Then after a couple of months, they started working again. This past Friday, I was driving home on the expressway, and accidentally hit the switch to roll down the right rear, instead of right front window. I hear this "Sproing!" kind of noise, and the window won't go up. So I get it to the dealer and they have a look.

Good news, bad news: Bad news is both rear regulators are bad. Worse news, they charge $450 each to do the repair. Then the tech says something strange. He say'*, if I pay to have one fixed, he'll eat the parts and labor on the second, and I'll only have to pay the tax. I thought that was pretty dang nice. After we hung up, I started thinking, maybe there'* a recall I don't know about, and he'* getting $450 for doing a recall repair?

I haven't been able to find any recall notices on this, but have to say I don't know any definitive resource for such information. At least searching Google didn't produce anything. Anyone else know if they've maybe reconsidered this?
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Old 07-26-2005, 01:40 PM   #2
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There'* no recall on this item unfortunately. :( What I ddi when my brother'* LR regulator failed though was I bought a re-engineered unit off of Ebay and installed it myself. Total cost was $120.
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Old 07-26-2005, 02:24 PM   #3
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I didn't think so. I'm grateful for his offer, since we're expecting rain and my garage is full of lumber at the moment. I still think GM should issue a recall though.
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Old 07-26-2005, 03:58 PM   #4
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Quote:
Originally Posted by iRocco
I didn't think so. I'm grateful for his offer, since we're expecting rain and my garage is full of lumber at the moment. I still think GM should issue a recall though.
Agreed, it is a flaw in design and gm should own up to it
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Old 07-26-2005, 07:41 PM   #5
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Do the replacement units fix the flaw
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Old 07-27-2005, 05:59 PM   #6
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No, I don't think they have re-engineered the unit.

I wanted to put this out to all the owners here with similar problems: If you go to www.gm.com they have a link to their "Owners Center" where you can register yourself and your car by VIN. Once you do that you can check for recalls specific to your model. I used the 'Contact Us' option to send an email expressing my concern that this should be a recall item, and is a legitimate safety issue as well. I actually got a response in less than 24 hours.

I invited the person responding to visit this site and search the forum for "window regulator" and check out how many have had this problem. I encourage all of us to register and voice your complaints. Maybe if we do, they'll think harder about owning up to such problems. The firm I used to work for (Kirkland & Ellis, LLP) does a ton of defense work pertaining to product liability cases on behalf of GM. I know that they know how expensive it is when a group of disgruntled owners file a class action. Maybe if they can get a feel for the number of people affected by this, they'll chose to recall it rather than risk having to defend it.
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Old 08-02-2005, 01:46 PM   #7
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I have decided ebay is the way to go on these regulators. There is a guy on there from NY that rebuilds them for $165 with beefed-up parts. Then he gives you a $40 core charge refund if you send him your broken unit. Can't beat it. I think is own web site is www.regulatorusa.com.
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Old 08-05-2005, 08:50 PM   #8
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Not going to hold my breath here, but I got an email from customer care at GM offering to cover half of what I did pay for the replacements. That would bring the cost to about $240. Not too bad, considering it would have cost nearly a G-note to fix both if the dealer tech hadn't been generous to begin with.
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Old 08-10-2005, 09:59 PM   #9
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My R Rear one took a **** today. Ugh! This will be the second one I've had to replace. I saw the part on ebay for $180. Now, if I get the part...does anyone have directions on how to put it in? Is it a hard process?? Could you please share with me the directions or where I can go to get the directions?

Thanks in advance.
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Old 08-10-2005, 10:16 PM   #10
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My RR stopped working yesterday myself... wont go dow.. im thinkin i should fix it before it goes down and doesnt go back up
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