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2000-2005 Discuss your 2000-2005 Bonneville SE, SLE, and SSEi Please use General Chat for non-mechanical issues, and Performance and Brainstorming for improvements.

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Old 11-07-2005, 12:15 AM   #1
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Default Bad regulators.

Okay, here I go opening old wounds, and pouring salt in the fresh ones.

This window regulator problem is something that needs to be addressed.

We have 5,000 members approx. And, I am going to venture a guess and say 70 percent or better have had this problem. It is something that plagues Bonneville owners.
I don't know if it is bad design or cheap labor on GM'* part but it is something that needs addressed. Both of my rear windows are out. One went two weeks before the other.

We can all identify with this. You lucky ones who haven't had this problem, will soon enough.

I know the parts manager at two GM dealers here local. I am going to make some phone calls to see if they can't get a recall on this problem. I am also thinking of calling GM directly and complaining to them

One or two of us can't make a difference, but If we can all get together on this they would have to listen. 5,000 people can do a lot. We have members from all walks of life and I personally wouldn't have it any other way, we are a highly knowledgeable group of individuals bound together by the love of our cars. However I don't think anyone can handle a $200. hole in the pocket, thats if you can get it cheap.

As of now I have a screw holding one of my windows up and I am going to do the other one next weekend. I take to much pride in my car to have screws holding the windows up. As do all the rest of us I am sure. If we can get in touch with GM we may can make a difference.

I am asking our members to start calling the GM dealers in their area. Call GM direct I am going to all they can do is say no.

Thank you all for letting me vent.

Tim
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Old 11-07-2005, 12:57 AM   #2
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Bill (Willwren) is the person you need to talk to...he has alot of contact with Pontiac Customer Service Personal....
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Old 11-07-2005, 01:19 AM   #3
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Thanks 93. Is this problem with the 90'* models also??

I wonder how many complaints they would have to receive to do a recall??


Thanks,

Tim
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Old 11-07-2005, 01:44 AM   #4
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the Bonneville is not the only model after 2000 with this problem. Its sister car has the same problem. On the Aurora club, I've seen a handful of members that have had their regulators fail. (we have maybe 100 members and probably 5/10 members with a 2000+ have had theirs fail.) I wonder if the Buick LeSabre, Park Avenue, and Cadillac STS also have this problem? They all share many parts.

I don't know, but I think it'd take a complete re-design of the inside of the door configuration to fix this problem. It'* just a bad design period..
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Old 11-07-2005, 02:06 AM   #5
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My grandfather had the issue on his 2002 Lesabre as well.
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Old 11-13-2005, 12:11 PM   #6
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Default window regulators

Yes- lets all get together and work on a recall. I bought my 2000 last year w/ 3 dead windows. One by one they all fell down - forcing me to buy new regulators. It would not take a redesign of the door- it is a design flaw in the regulator. Plastic is used where metal (or at least a metal insert) should be. Unless your regulators are failing differently than mine. On mine the end of the cable that draws the carridge upwards pulls through the plastic it attaches to. Basically the tiny hexagonal stopper on the cable puts too much pressure on the plastic and it cracks- a simple washer or metal insert would fix it- GM just went too cheap on this part. As mentioned above, at $200 each ($300 retail and more if you have to pay someone to do it) this is absurd. My 79 firebird'* power windows still work! Power windows shouldn't be failing on a car marketed as "luxury with attitude". I'm afraid to use my windows because any day one could blow. I have 2 extra motors sitting in my garage.

Who has a contact - Anyone volunteer to draft a letter to GM?
-Shawn
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Old 11-13-2005, 09:15 PM   #7
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the Aurora 2001-2003 also suffers from this problem. You could also check the Cadillac boards to see if the STS models have this problem too. These are all on the same platform and share many parts.
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Old 11-13-2005, 11:45 PM   #8
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Hey gang, since I started this thread I would be more than happy to draft up a letter.

I have talked to Bill and he has given me some good advice, and I have Pontiac'* customer service number. I know that most of us who have had this problem have found some rather creative ways to temporarily fix the problem afterall necessity is the mother of invention.

What we need to do is all pull together and get VIN numbers, model years, maybe even dates of when the windows failed. Not so much dates they failed, but more how long each individual had their car when this problem occured. Mine is an 02 and I had driven it for about a year and a half.

One or two of us are just words, but 5000 members strong is a statement.

Y'all get back to me.

Tim
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Old 11-26-2005, 04:46 PM   #9
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what can we do about this regulator problem as mine has been replaced twice in 7 months,y do we have to keep paying for defective parts,and the price was 650 canadian just for the part!!!
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Old 11-28-2005, 01:09 AM   #10
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I posted about this problem a couple weeks ago, I have had both my rear windows go out on me. A very large percentage of our club have had this problem.

I put up a post trying to get as many members as I could to stand with me on this issue.
I put up a post asking for the VIN'* of members who have had this problem, because I was going to take this to GM. I had one response who gave me their VIN number, so with no more interest than that, i didnt't feel it was worth my time.

Unfortunately it is an issue that plagues an otherwise very well made car, And until we can get the support we need from members there is basically nothing we can do.

Sorry for such sucky news but...thats all the news that'* fit to print.

Tim
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