This was my response to him.
I filed a complaint because you had not gotten back to me on a simple question about the floor mats. It had been over a week and you showed no signs of trying to resolve this. I left a message and you failed to call me back again. Saying you'll resolve this is one thing, but you didn't take any action to do so.
My car was on your lot from May 14 (Mother'* Day) to January 16 (8 months). The mileage when I dropped it off was exactly 43,100. The contract we signed shows this as well. The mileage when I picked it up was 44,287. I do not care so much about the miles, but it was not driven only 662 miles.
Attached is my receipt for the window visors.
It definitely sounds like he was shocked to get a BBB complaint. He made no attempts at resolving the issue. So I took action. Plain and simple. I hope he dropped a deuce in his drawers.
Originally Posted by Custom88
so with those miles, he'* claiming that the car was test driven atleast 37 times. That'* sure a whole lot of test drives with no sales, wouldn't you think?
I did the math too, and yes, even 37 people test driving it is pretty significant with NO phone calls to me from interested buyers. I doubt he has an 18-mile loop, but regardless:
1. If someone drives a car in perfect condition for 18 miles you think they would be interested in making an offer. Afterall, they would have to have some kind of interest in the car to even drive it anyway.
2. If it was driven 662 according to him, there are 525 miles unaccounted for by his own words. That'* pretty unprofessional IMO. I sure don't have a reason to lie about the mileage.
He said he filed his answer with the BBB already, but I have not heard from the BBB yet, so he must not have. I like how he said "NO NEGATIVE FILE WITH THE BBB UPON MY ANSWER." I don't even know what he really means by that, since his grammar is pathetic for a businessman. I wonder if he thinks if he tells the BBB he will make things right that he'* off the hook. I will have to be satisfied before he'* off the hook IMO.