Originally Posted by Soft Ride
I would take it back to them and ask the service manger why when u requested to have the hinge repaired was this not done?
I would have thought that they normally would have changed the trans fluid and filter and then updated the transmission shift programming. Something not right at that dealer.
You can also call GM customer service to complain about the poor service you received about that dealer.
1-800-462-8782. Monday-Saturday: 8 a.m. to 9 p.m. (EST).
The dealer was Jerry Damson in Huntsville Alabama. I did talk to the service manager and he was the worst of them all.They are very rude and uncaring about the customers problems. I was considering buying a new Acadia but I hate to drive a long distance to another dealership, especially for maintenance and repairs. I have always had GM products for years but this has been a real turn off for me.