Help/Advice/Legal Action needs to happen!
#61
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What'* the possibility of trading it in for a new one?
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2002 *-10 5.7 V8
2023 Jeep Rubicon Diesel
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2002 *-10 5.7 V8
2023 Jeep Rubicon Diesel
#62
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#63
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Does anyone know what kind of lawyer I should contact regarding this? After several hundred more complaints, GM finally emailed me back today saying they will do nothing with the rust issue and that it'* normal for the headlights to leak the way they are. Yet many other vehicles I have don't do this so I'm not sure how they can come to this conclusion. I really want to sue the **** out of them as they have absolutely **** customer service. For someone who owns 5 GM vehicles and have supported their brand or over 25+ years, this is absolutely unacceptable! Typical thou I know, as manufactures basically don't give a rats *** after you make the purchase or unless a class action suit gets filed. They need to take responsibility and get their *** in gear and do the right thing. So any suggestions would be greatly appreciated. Thanks
#64
Senior Member
This firm is very familiar with GM !
https://www.mckenzielake.com/practic...l-class-action
https://www.mckenzielake.com/practic...l-class-action
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jahnny1 (05-03-2018)
#65
Retired
Art, those are class action safety lawsuits. His frame rust wouldn't fall into anything like that.
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2002 *-10 5.7 V8
2023 Jeep Rubicon Diesel
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jahnny1 (05-03-2018)
#66
Senior Member
True enough Mike.
Just thought that this firm may know who is best to contact, and may make a recommendation.
Just thought that this firm may know who is best to contact, and may make a recommendation.
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1997 Buick Pk Ave (Soft Ride) Suspension!
1997 Buick Pk Ave (Soft Ride) Suspension!
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jahnny1 (05-03-2018)
#67
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More GM issues
Here'* a tire from my '17 CT6, just turned over 8K miles, and one tire has excessive dry rot. I know it'* not a "gm" tire, but just goes to show the emdleen problems that exist with 99% of vehicles that GM produces or has something to do with. Thanks GM! Glad that I continue to support your brand, get treated like *** and you could give 2 ***** about it!! I try to support American brands as best I can but it doesn't matter. My '16 year old Camry has NEVER been in the shop for ANY mechanical issues ever! It has 170K+ with everything original. Why can't domestic vehicles perform like this???? So sad this can't be the case. Wish they would take notes, sure would be nice!!
#68
Senior Member
True Car Nut
Wow, that'* bad rot. Take it in and claim warranty. Also find the date code and see how old the tire is.
#69
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Does anyone know where I can find out the actual warranty specs for my headlamp? As per the email from GM: "GMC will not be providing any further assistance regarding the rust coating service completed on your vehicle. We have reviewed your headlamp moisture concern with our Brand Quality team and have been advised that this is a normal operating characteristic of the vehicle. If you have any additional concerns we recommend working with a GMC dealership."
The light condensation issue is worse every day, it'* not even really driven at night, so it'* not being caused from the bulb itself. The only thing that runs is the drl and occasionally if you go thru a tunnel the lights kick on for a few minutes, but I cannot understand for the life of me, how GM can say this is normal to happen. Especially on a $83K+ vehicle. Can anyone point me to the legal portion of the GM warranty where it says it'* normal to have excessive streaking and moisture inside the headlight assembly? There is no way this can be acceptable. I've looked at many other Yukons on dealership lots and in parking lots, and I've not seen this ridiculous streaking on them. So how is it normal?
The light condensation issue is worse every day, it'* not even really driven at night, so it'* not being caused from the bulb itself. The only thing that runs is the drl and occasionally if you go thru a tunnel the lights kick on for a few minutes, but I cannot understand for the life of me, how GM can say this is normal to happen. Especially on a $83K+ vehicle. Can anyone point me to the legal portion of the GM warranty where it says it'* normal to have excessive streaking and moisture inside the headlight assembly? There is no way this can be acceptable. I've looked at many other Yukons on dealership lots and in parking lots, and I've not seen this ridiculous streaking on them. So how is it normal?
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