ok guys got a battery story for ya...my old battery was pretty much shot and i knew it, i had to get it jumped once, and since it was cold outside i was hoping it was just one of those one off times where it just needed a boost. after the second time it happened and i had to call AAA, i decided it was time for a new battery. so i went to autozone and picked me up a optima yellow top. got home and disconnected the negative, and when i tried to disconnect the positive, the whole terminal just broke off, side post, bolt cable, all......imagine just the whole positive cable and everything around it comming apart. try as i might, the bolt just wasent going to come off. i tried till i broke the only socket i had for it, after that i shut it up, and went back in for the night. the next day, went and picked up a dremel. $70 for a decent one because i figured hey....i'll use it for somethin else. after about 20 minutes of dremel time it became evidant that it was not going to come lose, a couple pieces of corosion and some little pieces of metal decided to fly through the vent holes in my saftey glasses that i had over my regular glasses (had to throw that in since i was told by a bunch of people that "i should have had on saftey glasses")......well after that i said forget it, im not dealing with it. called a wrecker, had it towed to the dealer. after $70 and a trip to the emergency room so far, i decided that it was a sign....drop it off and tell the service manager that i what the cable replaced..REPLACED, well you can imagine what they do, cut the bolt, put in my yellow top and charge me $120, i was so livid. according to him the cable was "still good" and that it didnt need "replacing".....i told him thanks for not performing the requested service for a customer and asked to speak to the manager of the dealership.....what a waste of time that was. just kinda venting, its been an annoying few days...

hah, that really sucks, stupid shops...better to do the work yourself...sometimes stuff just doesnt go your way...

missin part of the story. what happened when you spoke with the manager?