CONSUMER COMPLAINT: ODI Case Number: 10157549

Component: AIR BAGS:SIDE/WINDOW

Details: DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THE PASSENGER SIDE AIR BAG DEPLOYED. THE CONTACT DID NOT HIT ANYTHING IN THE ROAD. THE SEAT BELTS WERE IN USE. THERE WERE NO LIGHTS ILLUMINATED ON THE DASH PRIOR TO THE INCIDENT. THE DEALERSHIP HAS BEEN INFORMED. *AK

Occurrences: 1 Injuries: 0
Fail Date: 05/15/2005 Deaths: 0
Date added to datbase: 5/15/2006

CONSUMER COMPLAINT: ODI Case Number: 10157205

Component: AIR BAGS:FRONTAL

Details: WAS DRIVING DOWN THE ROAD AT 35 MILES AN HOUR, PASSENGER SIDE AIRBAG SPONTANEOUSLY DEPLOYED, SHATTERING THE FRONT WINDSHIELD AND TORE UP THE DASH BOARD. DRIVERS SIDE DID NOT GO OFF. BROUGHT VEHICLE TO A GM DEALERSHIP TO GET AN ESTIMATE FOR REPAIR. SAID THEY WOULD LOOK AT IT AND WAIT TO HEAR FROM GM IN REGARDS TO COVERAGE ETC. IN THE MEANTIME THE DEALERSHIP LEFT THE CAR OUT IN THE RAIN FOR A WEEK CAUSING WATER DAMAGE TO THE INTERIOR OF THE CAR. AFTER MANY ATTEMPTS TO RESOLVE WITH GM CUSTOMER SERVICE, THEY REPLIED A WEEK LATER REFUSING TO COVER ANY COSTS IN REPAIR. HAD TO PAY FOR A RENTAL CAR FOR TWO WEEKS BECAUSE DEALERSHIP REFUSED TO PROVIDE ONE DURING INTERIM. NOW NOT ONLY THE COST OF THE WINDSHIELD, DASH AND AIRBAG TO BE COVERED, THERE IS WATER DAMAGE TO CAR, AS WELL AS POSSIBLE ELECTRICAL PROBLEM DUE TO THE WATER GETTING INSIDE THE DASH BOARD. SO FAR EVERYONE I HAVE CONTACTED HAVE REFUSED TO DO ANYTHING, BECAUSE THE WARRANTY HAS RUN OUT. I DO SEE THAT THERE HAVE BEEN TWO OTHER COMPLAINTS JUST ON YOUR WEBSITE OF THE SAME PROBLEM YEAR AND MAKE. WITH THE SAME RESULTS. *NM

Occurrences: 1 Injuries: 0
Fail Date: 05/03/2006 Deaths: 0
Date added to datbase: 5/10/2006