i work at a body shop . if the parts are what was on your car, you have to complain to your insurance agent. if it was there , they have to replace it. as far as the tail lights, i bet they used aftermarket ones. also when you are in a wreck, they just dont paint the whole car. they paint as little as possible. mostly they blend it to the undamaged panels.the insurance adjusters are very smart. they know if a strut or wheel bearing is damaged from a wreck or not. we have customers that come in with a little dent in the car on the bedside of a truck that si soo rusted and expect us to fix the rust area too for free. NOT
this is called insurance fraud.
also in Pa. if you hit someone behind the drive , its your fault. they say that you should have had control of your car to get stopped in time. if you didnt, you was too close.so from the drivers door forward, its their fault .
our shop is a state farm service first center, and we have 3 adjusters at our shop too. we deal directly with about 20 insurance companies.