I love Dell, when i got my laptop back in Dec 05 it didn't come with the OS disk and other CD'* because it on a hidden partition on the hard drive.
So i called them about it and talked to someone in Tech support because i new someone in sales/ serice wouldn't under stand why i wanted the CD'* not just a image..
anyway i got throw that and got the CD'* and stuff.
Well now its may 30th 2006 and a week ago i installed Windows Vista on my laptop to play around with it. BIG mistake it SUCKS really bad!!!!... but getting to the point i wanted to get rid of vista and install XP again....
OOOOOO SHEEEEE7..... where did my XP DVD go....
some how when i move two times in a 4 month period i lost my XP DVD. Man i was Pi55ed.
But this is why i love dell, i called the tech support again today just 20min ago and told them hat i didn't get a OS disk with my laptop when i got it.. Witch is still true im not lieing i really didn't get one wen i got my laptop (just 3 weeks after i got it when i called them the 1st time)
Anyway after talking to the guy for just like 2 min he said its' ok he will get a order placed and send me out the install package with all the disks i need. Cool
then after he check on my call history he aid that i already called once and ordered them back in Jan. i go "i Did i must have forgot about them or i never received them"
then the tech said "its ok Ryan, if you lost them its ok, ill just get a order placed here and get them sent right out to you"
NO F'N WAY MAN, that is cool, WAY cool, so what when ou order a new PC they will keep on sending the OS disk to ou even if i loss them, thats so nice of Dell. now i like them even more them i did before!!!
So now you know if you dont feel like building your own PC or you want a good Laptop... Dude get a Dell....