I've been working in the wireless industry for nearly 15 years now. Those who know this will often ask me who is the best service provider. This is a difficult question to answer though. It'* like asking "what'* the best car" or "what'* the best diet". What is best is that you get a service provider that suits YOU the best. Coverage, price plans, handset choices, features and options will vary from provider to provider. I have yet to see one company be "top dog" in all of these categories in any one geographical area.
My first tip in finding a new provider is to make sure they offer a return policy that enables you to return the equipment and cancel the contract. Most will have this and it'* usually 15 to 30 days. Also, try to buy your phones at a "Company" store rather than an authorized agent. It seems nowadays these agents are popping up everywhere. Some are better than others but typically your experience will be better at a Company owned store. It is the service after the sale that is typically lacking from the agents.
Anyone here moved their number yet? We plan on doing this.
The "porting" process still is having some growing pains. Make sure you bring in your latest bill from the current provider. Any descrepencies in the information can delay the port to days. If everything goes the way it was intended, you should have full service with the new provider in 3 hours.