I've had bad experiences with Verizon'* customer service on many occasions. And they always screw up my billing information so I tend to hate them. I use Nextel because they're the only service that works at my home and the in-laws. Keep a couple tracphones on hand just for emergencies.
My service is through them a 1 and a half I go I complamined I couldn't get reception in an area they said they could... I guess they got a "can you hear me, can you hear me now" guy out that area! Now I might go with them agian in October 06 when we get new phones! Maybe I'll be a rebel n get a flip phone and even one with a camera and flash!
I've used Verizon for about a year and haven't had any problems. My friends that have, all had problems with phones. Most were LG'*. I intentionally got a Samsung and not an LG, because LG'* feel so flimsy, and I'd rather carry around a couple ounces more knwoing that if I drop it I wont be out 300 bucks.