I have used TurboTax for 2 years now...maybe 3.
Unfortunately, I lived in NY for part of last year so my fees totalled almost $100 since it is $25.xx for each state, and then $66+ in other fees. Brought my refund down a significant amount.
Plus I pay state taxes this year for the first time ever... less than $20 per state.
I finished my taxes and e-filed, then a day later I got a student loan interest form at my parents' in NY.
They always send them late, and more than one. I could have deducted another $400