Stoopid Virus!
05-03-2004, 01:14 PM
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Stoopid Virus!
My personal computer has had a virus for the past two days that ive fought to get rid of. what it does or did is:
A thing comes up saying LSA has stopped responding click to send error report or don't send, almost right after that another one comes up saying the computer must shut down and it counts down from a minute then reboots the computer. This was VERY frustrating as it made it very hard to re install Norton 2004. It also screwed my internet up. symantec.com wouldnt load, mcfee.com wouldnt load, anything anit virus related would not work!! i couldnt belive it!
Once i got norton to do its pre installation scan it came up with 377 infected files with the JEEFO virus. WOW it really doesn't take much eh?
A thing comes up saying LSA has stopped responding click to send error report or don't send, almost right after that another one comes up saying the computer must shut down and it counts down from a minute then reboots the computer. This was VERY frustrating as it made it very hard to re install Norton 2004. It also screwed my internet up. symantec.com wouldnt load, mcfee.com wouldnt load, anything anit virus related would not work!! i couldnt belive it!
Once i got norton to do its pre installation scan it came up with 377 infected files with the JEEFO virus. WOW it really doesn't take much eh?
05-03-2004, 01:35 PM
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you can also use shutdown -a to make it so you can still be one before it kicks you off, an no it dosent take much to get infected anymore make sure everything is up to date once your finished also
05-03-2004, 02:16 PM
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Its the sasser virus.
Symantic has a removal tool.
http://securityresponse.symantec.com...er.b.worm.html
do a ctrl-alt-del and turn off the program avserve2.exe before you connect to the internet.
Symantic has a removal tool.
http://securityresponse.symantec.com...er.b.worm.html
do a ctrl-alt-del and turn off the program avserve2.exe before you connect to the internet.
05-04-2004, 01:25 AM
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okay hers the deal:
It is still on my computer, and it still shuts it down.
I cant run live update as the computer will not connect to any antivirus sites. Closing that program in the task manager doesnt help at all. I started in safe mode, and it still shut its self down, nore would it connect to Nortons site to run a live update. I did the Sasser remover tool thing, it removed 171 files, but its still infected with the Jeefo virus. I tried doing what symantecs site told me(on another comp) and it still wont work, cause i cant live update my definitions. IM NOT RE FORMATTING THIS THING.
It is still on my computer, and it still shuts it down.
I cant run live update as the computer will not connect to any antivirus sites. Closing that program in the task manager doesnt help at all. I started in safe mode, and it still shut its self down, nore would it connect to Nortons site to run a live update. I did the Sasser remover tool thing, it removed 171 files, but its still infected with the Jeefo virus. I tried doing what symantecs site told me(on another comp) and it still wont work, cause i cant live update my definitions. IM NOT RE FORMATTING THIS THING.
05-04-2004, 01:37 AM
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From www.sarc.com
The exact page is http://securityresponse.symantec.com...w32.jeefo.html
W32.Jeefo
The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
Disable System Restore (Windows Me/XP).
Update the virus definitions.
Restart the computer in Safe mode or VGA mode.
Run a full system scan and delete all the files detected as W32.Jeefo.
Delete the value that was added to the registry (Windows 95/98/Me).
For specific details on each of these steps, read the following instructions.
1. Disabling System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.
Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.
Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.
For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
"How to disable or enable Windows Me System Restore"
"How to turn off or turn on Windows XP System Restore"
For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article, "Antivirus Tools Cannot Clean Infected Files in the _Restore Folder," Article ID: Q263455.
2. Updating the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to the Virus Definitions (LiveUpdate).
Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted on U.*. business days (Monday through Friday). You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the Virus Definitions (Intelligent Updater).
The Intelligent Updater virus definitions are available: Read "How to update virus definition files using the Intelligent Updater" for detailed instructions.
3. Restarting the computer in Safe mode or VGA mode
For Windows 95, 98, Me, 2000, or XP users, restart the computer in Safe mode. For instructions on restarting in Safe mode, refer to the document, "How to start the computer in Safe Mode."
For Windows NT 4 users, restart the computer in VGA mode.
4. Scanning for and deleting the infected files
Start your Symantec antivirus program and make sure that it is configured to scan all the files.
For Norton AntiVirus consumer products: Read the document, "How to configure Norton AntiVirus to scan all files."
For Symantec AntiVirus Enterprise products: Read the document, "How to verify that a Symantec Corporate antivirus product is set to scan all files."
Run a full system scan.
If any files are detected as infected with W32.Jeefo, click Delete.
5. Deleting the value from the registry
CAUTION: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry," for instructions.
Click Start, and then click Run. (The Run dialog box appears.)
Type regedit
Then click OK. (The Registry Editor opens.)
Navigate to the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run
In the right pane, delete the value:
"PowerManager"="%windir%\svchost.exe"
Exit the Registry Editor.
The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
Disable System Restore (Windows Me/XP).
Update the virus definitions.
Restart the computer in Safe mode or VGA mode.
Run a full system scan and delete all the files detected as W32.Jeefo.
Delete the value that was added to the registry (Windows 95/98/Me).
For specific details on each of these steps, read the following instructions.
1. Disabling System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.
Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.
Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.
For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
"How to disable or enable Windows Me System Restore"
"How to turn off or turn on Windows XP System Restore"
For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article, "Antivirus Tools Cannot Clean Infected Files in the _Restore Folder," Article ID: Q263455.
2. Updating the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to the Virus Definitions (LiveUpdate).
Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted on U.*. business days (Monday through Friday). You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the Virus Definitions (Intelligent Updater).
The Intelligent Updater virus definitions are available: Read "How to update virus definition files using the Intelligent Updater" for detailed instructions.
3. Restarting the computer in Safe mode or VGA mode
For Windows 95, 98, Me, 2000, or XP users, restart the computer in Safe mode. For instructions on restarting in Safe mode, refer to the document, "How to start the computer in Safe Mode."
For Windows NT 4 users, restart the computer in VGA mode.
4. Scanning for and deleting the infected files
Start your Symantec antivirus program and make sure that it is configured to scan all the files.
For Norton AntiVirus consumer products: Read the document, "How to configure Norton AntiVirus to scan all files."
For Symantec AntiVirus Enterprise products: Read the document, "How to verify that a Symantec Corporate antivirus product is set to scan all files."
Run a full system scan.
If any files are detected as infected with W32.Jeefo, click Delete.
5. Deleting the value from the registry
CAUTION: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry," for instructions.
Click Start, and then click Run. (The Run dialog box appears.)
Type regedit
Then click OK. (The Registry Editor opens.)
Navigate to the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run
In the right pane, delete the value:
"PowerManager"="%windir%\svchost.exe"
Exit the Registry Editor.
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