Question about serial #'* and autherized dealers
I was curious about something. When u buy something from an authorized deal (in this case a car amplifier) is the serial # recorded by them and kept on file?
Im wondering because i bought my Memphis amp used, however the previous owner bought the equipment from an authorized deal. I only used the amp for 1 day and it has malfunctioned. I contacted Memphis Car Audio Tech center and talked to the main tech guy, he said he understood (thinking i was the original owner) and transferred me to customer service, they werent as understanding. The stated they couldnt repair it unless I had the warranty info or a receipt from the authorized deal. Well they could do it but would charge me $150!
Since i didnt purchase the equipment new i dont have either of these things. I continued to talk to Jay (Tech guy) and i think he is working with me. He sent me an email just asking for the serial # (which is on the bottom of the amp) and the location, and Business name i bought it from and about when it was purchased.
I have tried to contact the guy i bought the stuff from many many many times to get this info from him but he wont return my calls or texts.
Sooo my question is, how thorough r they regarding serial #'*? can i just pick a local authorized dealer and tell em i bought it there, or will they check by contacting that business and cross referencing the serial #'*?
1992 Bonnie SE, freshly overhauled, 6000k HID'*, SensaTrac Struts, 32mm Tubular SSEI sway bar
Kenwood HU , JL 1000/1, 8W7'*, 15" CVX'*, 18" DC lvl4